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论文编号：	8088
作者编号：	2120132490
上传时间：	2015/12/19 14:30:53
中文题目：	利用外部创新提升组织复杂适应性的研究——以互联网企业为例
英文题目：	Research on Improving Organizational Complex Adaptability through Using External Innovations——Example of an Internet Company
指导老师：	杨斌
中文关键字：	复杂适应性；有效复杂性；潜在复杂性；利用外部创新；科大讯飞
英文关键字：	Complex Adaptability;Effective Complexity;Potential Complexity;Using External Innovations;Iflytek
中文摘要：	在加速发展的社会经济、技术文明背景下，个人和企业组织面对更加快速变化、复杂多样的外部环境，面对更加网络化的信息共享、更普遍的知识经济合作，参与并催生了丰富的个体、群体、组织层面的创新活动。企业组织也在技术更迭、市场革新的过程中改变结构、功能和文化，互联网产业成为近代经济发展浪潮中最新锐的一股力量，大力推动科技、社会进步。这些引领技术、商业形态变革的互联网企业既是新时代蓬勃创新现象的推动者，也在面对着海量创新活动对自身的挑战。本文聚焦于互联网企业对组织外部创新的不同利用方式，探讨其对于这些企业组织在复杂环境中塑造复杂适应性的影响。 本文首先界定了企业组织参与利用的“外部创新”概念、以开放系统及复杂科学思想为基础的“组织复杂适应性”概念、以产品或服务属性为核心判断标准的“互联网企业”概念。进而分析界定了企业利用外部创新各类形式，系统梳理了组织适应性内涵在不同理论视角下的发展沿革、复杂性科学与复杂适应系统理论的发生发展、有效复杂性与潜在复杂性概念的理论基础和内涵。 分析新生市场现象时，本研究首先探讨了互联网技术对社会生活的多方面影响、辨析了网络化时代背景的内涵，包括人与人之间的社会互动模式、人与组织之间的新型关系，新的社会系统运作方式影响着企业组织面对的创新创造体系状态。环境不确定性加强、外部创新蓬勃发展，互联网企业学会以开放态度应对、利用外部创新为己所用，在复杂环境中通过拥抱复杂性来进行变革与进化。 因核心技术属性、企业商业模式特点，而与大量组织外独立“个体”（能动群体、企业组织等）产生协同合作的科大讯飞股份有限公司被确定为案例研究对象；进而运用复杂性科学的思想与概念分析探讨其通过并购、推动开放式创新、构建网络型组织来利用外部创新的市场行为，分析其对组织适应性的影响。最后将探讨本研究的局限性（研究方法与理论视角等方面）、未来可能的研究拓展方向。
英文摘要：	With great development in society, economy and technology, individuals and business organizations are facing a changing, complex and diverse external environment. Also, organizations are facing more networked information-sharing and cooperation in knowledge economy. They also participate in and promote numerous innovations on individual, group and organizational levels. Enterprise organizations are also changing in stuctures, functions and internal cultures as a result of technical?improvement and market changes. Internet industry has become the new prominent in this wave of economic development, strongly promoting technological and social advance. These internet firms which are leading changes in technology and business forms are also facing the challenge from massive innovation activities. This article focuses on the different ways of using external innovations, exploring how these organizations benifit from it in the way of complex adaptability. Firstly, this paper defines “external innovation” , the concept of "organizational complex adaptability" based on open system theory and complexity science, and "Internet companies" based on their output. Next, this article discusses the different ways of using external innovations. Then this paper studies the different theoretical perspectives of organizational adaptability, the development of complexity science and complex adaptive system theory, plus defining the concepts of “effective complexity” and “potential complexity” . When analyzing the emerging market phenomena, this study first discusses the comprehensive influence on social life from internet technologies, including the interaction between individuals, and the new relationship between individuals and organizations. New social systems also affects the innovation activities outside organizations, strengthening environmental uncertainty and boosting innovations. Internet companies learn to face complex environments with an open mind, take advantage of external innovations, and embrace the complexity to get evolution. Because of the attributes of its core technology and the business model , IFLYTEK Corp. cooperates with a large number of outside independent subjects (groups, business organizations, etc.) , and is determined as the case study object. Then the paper apply complexity science ideas to the study of its M&A actions, promoting open innovation, and building up networked organizations. Finally, we discuss the limitations of this study (research methods, theoretical perspectives, and the like), also the possible directions of further research.
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