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论文编号：	7956
作者编号：	2120132807
上传时间：	2015/12/9 1:00:00
中文题目：	AS公司的质量成本控制
英文题目：	Study of Quality Cost Control in AS Company
指导老师：	李亚
中文关键字：	质量成本;汽车制造业;控制体系
英文关键字：	Quality cost control;Automobile industry;Control system
中文摘要：	随着市场经济的发展，企业之间的竞争日益激烈，为了能够在市场中得以生存并发展，越来越多的企业采用质量成本控制的方法，来提高产品质量吸引更多消费者，并且同时尽量压低成本以获取企业的收益。然而，很多企业在质量成本控制的运用上存在着各种各样的问题，并未发挥出质量成本控制的巨大功效。 本文以AS公司为例，对AS公司在质量成本控制上存在的问题进行分析，并提出AS公司在质量成本控制上的核心策略。基于核心策略的基础上，对其内容实施及保障方面进行逐一说明。 首先，本文通过文献综述法、比较分析法对质量成本管理的概念、内容、发展史以及国内外发展状况进行阐述说明，旨在说明质量成本控制实施的理论基础。之后，采用资料分析法和案例分析法详细对AS公司内质量成本控制的现状进行分析，总结出AS公司在质量成本控制方面存在的问题点：质量成本的责任范畴模糊、质量成本控制的实施不彻底及效果不佳的问题。基于AS公司质量成本控制的现状，从质量成本控制的理论基础上出发，提出AS公司的质量成本控制的核心策略：有效控制预防成本、损失成本和隐性成本。针对每一项的策略，通过案例分析的方法介绍了重要的管理手段，如:潜在失效模式与后果分析（FMEA）、6σ管理等。最后针对AS公司中质量成本控制实施上，从三个方面进行了阐述。第一，质量成本体系的建立：包括体系建立的组织、流程及管理方法的说明。第二，质量成本控制的项目管理。介绍了项目的选定、组织及QC小组管理方法的运用。最后，作为质量成本控制体系实施的保障，分别从人员、技术及供应商方面进行介绍，明确出体系顺利进行的保障条件。
英文摘要：	With the development of economy, competition among enterprises become much more fiercely than before. In order to get a good improvement many enterprises are willing to adopt the method of quality cost control to attract customers and cut costs. However, various problems occurred in these enterprises when quality cost control is applied in their company and they cannot achieve the target. This paper takes AS Company as an example to explain how to solve the problems about quality cost control faced by enterprises and proposed core strategies. Based on the strategies, this paper gives a description about its implement and assurance. Firstly, in this paper, the concept of quality cost control and its development history is introduced to explain its theoretical basis by using literature review. Also by using comparative analysis, the development situation at home and aboard is described. In the way of data analysis and case analysis, this paper is committed to find out the problems faced by AS Company. It is found that there are some defects at the plan, implement of quality control in AS Company. Secondly, based on the theory of quality cost control, to make AS Company better on management of quality cost control, three core strategies are proposed, which are effective control of prevention cost, loss cost and hidden cost. By using case analysis some important management methods, such as FMEA and 6σ management, are introduced. Finally, this paper gives a description of how to implement quality cost control system from three aspects. The first one is the establishment of the quality cost control system including organization, process and management methods. The second one is project management of quality cost control. The choosing standard of issue and members of project is presented. Besides, QCC management is also introduces. The third one is the introduction of assurance of quality cost control system which includes people, technology and suppliers.
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