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论文编号：	7625
作者编号：	1120120772
上传时间：	2015/6/19 9:26:00
中文题目：	迭代创新过程中的企业-用户互动研究
英文题目：	The Study of Firm-User Interaction in Iterative
指导老师：	张玉利
中文关键字：	迭代创新；企业-用户互动；新产品开发；用户创新
英文关键字：	iterative innovation; firm-user interaction; new product development; user innovation
中文摘要：	迭代创新是信息网络化时代演化形成的新兴主题，是企业应对时代更迭、经济形态变化的重要举措。尽管创新实践活动证实了迭代创新的价值，然而鲜有研究从理论层面探索迭代创新的内在机理问题。基于此，本研究聚焦于迭代创新这一新兴主题，从企业-用户互动视角，探索迭代创新过程中的企业-用户形成和演化机制问题，以促进迭代创新现象的概念化和理论化。本研究通过对五个研究样本迭代创新进程的阐述，识别出了23个互动事件，在此基础上探索和提炼企业-用户互动特征、驱动因素和作用机制问题。本研究结论包括以下四点：第一，迭代创新过程中企业-用户互动呈现出多样性和动态性的特征；第二，互动活动发生的情境和互动主体的行为实施均促进企业-用户互动的发生；第三，迭代创新过程中企业-用户互动的直接效应因素是迭代方式的实施和企业-用户间相互学习的实现；第四，企业-用户互动通过迭代方式的实施和相互学习的实现两条作用路径影响创新绩效的实现。本研究的理论贡献主要由三个方面：一是对迭代创新研究的启示，从企业-用户互动视角探索迭代创新问题，剖析了互动对迭代创新绩效实现的内在作用机制问题；二是对创新理论研究的启示，本研究探究了信息网络时代新的创新范式，有助于推动创新研究的演化发展进程；三是对用户互动研究的启示，本研究探索了用户互动在信息网络化时代的价值体现和作用机制问题，有助于用户互动研究的拓展和延伸。本研究的创新点主要体现在三个方面：第一，本文基于对迭代创新实践活动的探索和提炼，以企业-用户互动的视角分析和阐述了迭代创新过程中的企业-用户互动形成和演化机制问题，促进迭代创新现象的概念化和理论化。第二，本文识别出了企业-用户互动的差异化特征及其动态演化过程，通过比较创新进程中两个子阶段的企业-用户互动情况，甄别出互动主体和互动范式所呈现出的差异性，凸显了互动的动态演化的本质。第三，本文通过探索性案例研究，提炼和总结出了迭代方式的实施和相互学习的实现是企业-用户互动影响创新绩效的两条关键路径，这有利于解决现有研究争论，促进理论研究的开展。
英文摘要：	Iterative innovation is an emerging topic in the era of information network and an important measure to cope with environmental change and uncertainty. Although it is already proved to be valuable, little theoretical work has been done to explore its internal mechanism. This research studied the developing and evolutionary mechanism of firm-user interaction during iterative innovation process to promote the conceptualization and theorization of such phenomena. This study elaborated the iterative innovation process of five subjects, identified 23 interaction events and extracted the feature, driven force and functional mechanism of firm-user interaction. The conclusion consisted of 4 points: First, the diversity and dynamism of firm-user interaction during iterative innovation process; Second, both of the context and actions facilitate the firm-user interaction; Third, the influential factors are the implementation of iterative pattern and mutual learning between firm and user; Fourth, firm-user interaction through iterative pattern and mutual learning to influence innovation performance. This study made three theoretical contributions: First, for iterative innovation research, the perspective of firm-user interaction analyzed the functioning mechanism of how interaction influenced iterative innovation performance; Second, for innovation research, this study explored the new innovation pattern in the era of information network, facilitating the evolution of innovation research; Third, for user interaction research, this study emphasized the significance of user interaction in the era of information network and explored its mechanism, contributing to the extension of user interaction research. This study contributed three innovation points: First, this study extracted the developing mechanism of firm-user interaction during iterative innovation process from perspective of firm-user interaction, promoting the conceptualization and theorization of the phenomena of iterative innovation; Second, this study identified the differentiated feature and dynamic development process of firm-user interaction, discriminated the difference of interaction bodies and patterns and emphasized the nature of dynamic evolution of interaction; Third, through explorative case study, this study concluded that implementation of iterative pattern and mutual learning are two key paths to influence innovation performance which helped resolve controversy of existing theoretical research and facilitate further research.
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