联系我们

论文查询结果	返回搜索

论文编号：	5078
作者编号：	2220101044
上传时间：	2013/5/24 13:31:43
中文题目：	军队S医院药学人员绩效考评体系研究
英文题目：	Research of the Performance Appraisal System for Pharmacy Staffs of the Army S Hospital
指导老师：	赵伟
中文关键字：	军队医院，药学人员，绩效管理
英文关键字：	Army Hospital, Pharmacy staffs, Performance management
中文摘要：	军队S医院是全军规模较大的综合性医院，集医疗、保健、教学、科研于一体，承担全军各种疑难病的诊治，同时也收治来自全国各地的地方病人。院本部开展床位3400余张，日均门诊量超过万人次，药品出库金额年超20个亿。 医院药学是一门综合性应用技术科学，包括药品供应、药品调配、医院制剂、中草药、临床药学等。随着国家基本药物目录的颁布及修订、药品价格的调整、药品零加价率的推行、社会大量药房出现等，药学的工作模式正由“药品保障模式”向“药学保障模式”逐渐转变，由此对医院药师的知识结构和能力提出新的要求，医院药师必须用精湛的药学专业知识开展以患者为中心的全程药学服务，才能赢得患者的满意和信任，才能在竞争中处于优势地位。 建立起完善的医院药学绩效管理系统，对于发挥药学人力资源在“选人、用人、育人、留人”中的良好作用，提高员工的积极性、主动性和创造性，提高员工工作的动机水平，提高药学服务质量和工作效率，提高医院药学的核心竞争力具有重要作用。合理的绩效管理有利于药学学科的发展和专业技术人才的成长；有利于提高药学技术服务质量和工作效率；有利于临床药物治疗水平的提升和医疗质量的提高，保证医疗工作的正常运行。本文以军队S医院药品N中心药学人员为研究对象，以现代绩效管理理论作为指导，对医院药学人员现有绩效管理体系进行分析，突出医院药学人员绩效管理体系的不足，进而提出优化绩效管理中绩效考评体系方案。希望借此能够为医院药学的长远发展提供帮助，同时为军队综合医院的绩效管理体系的改进提供理论指导。
英文摘要：	The Army S Hospital is a general hospital with relatively large scale among all army hospitals and integrates medical, healthcare, education and scientific research functions. The hospital not only shoulders the diagnosis and treatment of difficult and complicated patients from the army but also admits local patients from across the country. The hospital headquarter offers over 3,400 beds, with outpatient volume exceeding 10,000 person-times per day and a drug outflow of over RMB 2 billion every year. Hospital pharmacy is a scientific discipline covering a comprehensive range of applied technologies, including drug supply, drug dispensing, hospital preparation, Chinese herbal medicine and clinical pharmacy. With the promulgation and revision of the national list of essential drugs, adjustments of drug prices, implementation of zero markup on drugs and the emergence of a large number of pharmacies across the society, the operation model of pharmacy is gradually transforming from “Drug Assurance Model” to “Pharmacy Assurance Model”, giving rise to new requirements on the knowledge structure and capabilities of the hospital pharmacists. Hospital pharmacists today have to leverage proficiency and expertise in pharmacy to offer patient-centered full-process pharmacy services so as to realize patient satisfaction and trust and to sustain their competitive edge in the competition. A well-established hospital pharmacy performance management system plays a significant role in bringing into play the positive effect of pharmacy human resources in “Selecting, Utilizing, Cultivating and Retaining Talents”, enhancing the enthusiasm, initiative, creativity and motivation to work of staffs, improving the pharmacy service quality and work efficiency and strengthening the core competence of hospital pharmacy. Reasonable performance management favors the development of the pharmacy discipline and growth of professional and technical talents; the improvement of the service quality and work efficiency of various pharmacy technologies under the discipline of hospital pharmacy; the improvement of the service quality and work efficiency of pharmacy technologies and the enhancement of the effectiveness of clinical drugs and the quality of medical care and therefore ensures smooth medical operations. This paper takes the pharmacy department of the Army S Hospital as the research object and analyzes the existing performance management system for hospital pharmacy staffs, highlights the deficiencies in such performance management system for hospital pharmacy staffs and proceeds on that basis to propose an optimization plan for such performance appraisal system under the guidance of modern performance management theories. By doing so, this paper aims to help the long-term development of hospital pharmacy and provide theoretical guidance for the improvement of the performance management system of army general hospitals.
查看全文：	预览  下载(下载需要进行登录)