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论文编号：	5054
作者编号：	2220101049
上传时间：	2013/5/21 18:08:56
中文题目：	解放军总医院金沟河干休所文化导向的服务保障研究
英文题目：	A Study of Culture-Oriented Service and Support Practice in Jingouhe Sanatorium for Retired Cadres of the PLA General Hospital
指导老师：	柳茂平
中文关键字：	文化导向 老干部 干休所 宜居家园
英文关键字：	Culture-oriented; Elderly retired cadres; Sanatorium for the retired cadres; Homes with suitable living conditions
中文摘要：	本文选择“解放军总医院金沟河干休所文化导向的服务保障研究”为题，其意义在于：（1）军队离退休干部老龄化并且进入高龄化，给全军每个干休所的服务保障工作带来诸多挑战；（2）如何应对挑战，让老干部幸福地安度晚年，成为每个干休所的必解课题；（3）各干休所都有自己的“解题”方案，但是，以文化为导向的服务与建设，应该是一种符合国情、符合干休所所情、具有现实意义和深远意义的方案。基于这三点，作者撰写了这篇论文。本文的选题决定了作者要对“文化”、“文化软实力”进行理论回顾，并首次提出了：“人是万物之灵，灵在哪里？灵在有文化。”本文选题还决定了作者要对自己所在的干休所的自身文化建设及其文化特色进行介绍，其内容包括：建所思路，干休所所训，价值理念，等等。在对以文化为导向的为老干部开展的具体服务保障工作方面，作者论述的内容有：关怀导向的身心健康服务，传承导向的文化学习服务，文化导向的宜居家园建设，文化导向的服务保障，等等。解放军总医院金沟河干休所（简称金沟河干休所）组建于1996年，16年来特别是近年来，坚持以现代文化和传统文化建所兴所，有力促进了干休所全面发展，2007年被评为总后先进干休所，2009年被评为全军先进干休所。本文结论：（1）文化，就像春天的阳光和雨露，渗透到哪里，哪里就灿烂而温暖；（2）文化作为一种软实力，既能产生立竿见影的作用，也能产生持久的辐射作用；（3）已然进入“两高期”的军队离休干部的文化程度较高，他们更青睐、更易于接受富有文化内涵的服务，面对这种特定环境，干休所必须自觉地搞好自身的文化建设，以“文化服务者”和“不是儿女胜似儿女”的双重身份，想老干部之所想，急老干部之所需，让老干部幸福安康地享受晚年生活；（4）坚持以文化建所兴所，是一条能够让老干部喜欢而受益的道路，是一条能够持续发展的、光明的、正确的道路。金沟河干休所党委提出，以党的十七届六中全会精神为指针，继续自觉地把现代文化和传统文化用于建所兴所的方方面面，使干休所更美好、更和谐。党的十八大再次号召全党全国扎实推进社会主义文化强国建设，金沟河干休所 党委号召全所工作人员，以党的十八大精神为新的契机和动力，决心把干休所建成具有文化特色的宜居家园。 本文创新之处：（1）金沟河干休所将企业文化的理论运用于建所兴所的过程中，这是一种探索。本论文以较多的篇幅对这一探索进行了描述；（2）跟已然公诸于世的关涉军队干休所发展建设的资料（包括文字刊载资料、会议交流资料）相比，本文率先从文化渗透与运用的角度阐述了干休所的服务保障工作；（3）金沟河干休所将社会文化融入到为老干部的服务保障工作之中，这也是一种探索。做这一探索的依据是：老干部的服务保障离不开物化的东西，但如果仅仅局限于此，会让他们既“消化不良”，又“营养不良”。基于这样的认识，我们采取的服务保障模式是：物质加精神，二者又不是简单的“1＋1”，而是对二者赋予了丰富的文化内涵，这就形成了“1＋1”远远大于2的效果。对这一模式及其产生的效果，本文以较大篇幅（第四、第五章）进行了阐述。 本文研究的不足：国学是中国传统文化的重要组成部分，但本论文没有涉及该内容。纵观古今国学大师，多以深厚的国学知识而活得洒脱，活得幸福，活得健康，活得长寿。台湾大学教授傅佩荣说：“国学是所有人心灵的故乡。” 即是说，把国学知识运用到文化养老之中，应该是一种很好的方式。作者在本文动笔之初，计划将国学与养老结合起来，写进文中，考虑到本文篇幅较长，最终放弃了。这样的应该写出却被放弃的结果，成为了本论文研究的不足。有待研究的问题：作者在撰写本论文的过程中，经常想到这样一个问题：国人早已过着吃穿不愁的日子，但为什么有很多人感到生活不幸福？与其说这是个问题，不如说这是个普遍存在的社会现象，既存在于中青年群体，也存在于老年群体。这是有待研究并加以解决的。类似上述的问题（或者说现象）还可以列出很多，同样有待研究并加以解决。当今有句流行语：“活不到100岁是自己的错。”错在哪里？是否恰恰错在物质丰富而文化贫困？这既是作者有待研究的问题，也是每个渴望健康长寿的人需要思考的问题！
英文摘要：	The reasons why the title of this study is chosen as given above are based on 3 main considerations: (1) the fact that the retired cadres from the army are a group of aging and already aged people constitutes a series of challenges concerning the support services and construction of the sanatoriums of the Army; (2) how to meet such challenges and to ensure that these cadres lead a happy retired life is a problem to be solved for every army sanatorium; (3) each sanatorium has its own “solution” to this problem, but the provision of culture-oriented services and construction should be considered a solution which is suitable for the actual conditions of the nation as well as of the army sanatoriums and which has both immediately practical and long-term significance. Based on the 3 points above, the following essay is written by the author. The selection of the subject matter for this thesis naturally necessitates a theoretical review of the concepts of “culture” and “cultural soft-power” and also leads to the putting forward for the first time of an argument that “Man is the soul of the universe, as the saying goes, and why? -- it is because Man possesses culture”. Such a selection also requires the author to display the needs for cultural construction and the cultural characteristics of the sanatorium the author herself works in, including such matters as the general approach to the construction of the sanatorium, the motto for running the sanatorium and the general concept of value systems concerned. On the actual provision of culture-oriented services for the retired cadres, the author discusses such subjects as physical and spiritual health care provided out of considerate concerns for the elderly cadres, provision of facilities for studies of cultural heritages, construction of culture-oriented, suitable living conditions and provision of other support services. Jingouhe Sanatorium for the Retired Cadres of the General Hospital of the PLA (Jingouhe Sanatorium for short) was set up in 1996 and for the 16 years since then, especially in the last few years, we have persisted in building up and promoting the growth of the sanatorium with modern and traditional cultures and have led to an all-round development of the sanatorium. In 2007, we were cited as an advanced sanatorium by the General Logistics Department of the PLA and, in 2009, were cited as one within the whole army. Conclusions: (1) Culture, like the sun and rain and dew drops in Spring, brings glory and warmth to wherever it makes a presence; (2) culture, as a soft power, may produce immediate results as well as long-term effects in a persistent way; (3) the elderly cadres in the sanatorium are generally well educated and therefore appreciate services provided with more cultural meanings; and faced with such specific conditions, the sanatorium workers must consciously cultivate themselves culturally and play a double role both as cultural service providers and as “sons and daughters of the cadres” as if they were “their own children providing thoughtful services”; (4) continued building up of the sanatorium with a cultural orientation is a way which ismuch appreciated by the retired cadres and actually produces benefits to them, a way ensuring continued development of the sanatorium and , in short, a bright and correct way to take. The Party Committee of Jingouhe Sanatorium asks this institution to continue to consciously apply both modern and traditional cultures in its work of building up the sanatorium, so that the institution operates better and better coordinated and runs more and more smoothly. The Party’s Eighteenth Congress again calls for the whole Party and the nation to promote the building-up of a culturally strong country, and the Party Committee of Jingouhe Sanatorium, therefore, asks all its workers to work, in the spirit of the Party’s Eighteenth Congress and use the occsion as a new turning point and as a new power, to determinedly build the sanatorium into a home for the retired cadres with suitable living conditions and with distinct cultural characteristics. New ideas in this thesis: (1) Jingouhe Sanatorium applies the principles of enterprise management to the processes of sanatorium construction and this is a field for exploration. In this thesis, much attention is given to the presentation of such exploration. (2) Compared with the already published materials concerning the construction and development of the army sanatoriums in the country (including published articles and records of meetings and forums), this thesis is among the first to emphasize the importance to conduct the service and support work of the sanatoriums from the angle of cultural permeation and application. (3) It is an exploration for Jingouhe Sanatorium to encompass social culture into its service and support work for the elderly retired cadres. This exploration is based on the recognition that service and support work for the elderly cadres can not be conducted without material provision, but only material provision will surely lead to “dyspepsia” and “malnutrition”. Therefore, our approach to our service and support work is material provision combined with spiritual contents. The combination of the 2 aspects is not a simple “1+1”, but one that is enriched with cultural elements, which will achieve an effect that is much more than “1+1=2”. To such effect, sufficient description (See Chapters 4 and 5) is given in this paper. Deficiencies in the studies of this paper: Studies in Chinese traditional culture are an important part of the Chinese culture, but there is a lack of research about this aspect. In review of all the masters in the studies of the Chinese traditional culture, from ancient times to the present, we can see that most of those masters have lived a free and easy, happy and healthy life and with longevity, because of their rich knowledge and deep understanding of the Chinese traditional culture. Professor Fu Peirong of Taiwan University says, “Chinese traditional culture is the native place of all people’s souls.” That is to say, to apply Chinese traditional culture to everyday life of the elderly people will be a right thing to do. In early conception of this paper, this author did plan to encompass in this paper a proposition of living out one’s old days accompanied by studying the Chinese traditional culture. But in consideration of the length of the paper, I finally dropped the idea, which has proved to be an unfortunate mistake. Problems to be further probed into: In the process of writing this paper, a question has frequently occurred in the mind of this author: since people today already enjoy a life free of hunger and of lacking adequate clothing, then why do many people still think their life is not happy? In fact, this phenomenon is quite widespread, both among the young and middle-aged and among the old. This is a problem to be probed into and to be solved. And there are quite a few similar problems like this that need to be discussed and to find solutions. Nowadays there goes a popular saying: “It is your own fault if you cannot live for a hundred years.” What is the fault and what goes wrong? Doesn’t the reason lie just in the current situation of cultural poverty amidst a material abundance? It is a problem calling for studies and solutions not only by this author, but also by anyone who wishes for good health and a long and happy life!
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