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| 论文编号: | 4131 | |
| 作者编号: | 2120102374 | |
| 上传时间: | 2012/6/3 19:30:47 | |
| 中文题目: | 我国高校图书馆Human Library服务模式研究 | |
| 英文题目: | Study on Service Mode of Human Library in University Libraries of China | |
| 指导老师: | 柯平 | |
| 中文关键字: | 高校图书馆,Human Library,真人图书,服务模式 | |
| 英文关键字: | University Libraries,Human Library,Human Books,Service Mode | |
| 中文摘要: | 本研究在梳理、分析国内外Human Library服务发展现状和国内研究现状的基础上,明确了我国高校图书馆Human Library服务的相关理论,并通过对上海交通大学图书馆Human Library服务实践的调研,了解了用户对该服务的需求及态度等,明确了该服务对工作人员、读者、真人图书以及图书馆的意义;明确了该服务的要素,包括:图书馆、组织者、真人图书和读者、激励机制;明确了该服务的流程,包括:选择真人图书,真人图书编目,宣传,服务现场组织,反馈等;明确了该服务提供过程中遇到的障碍,包括:时间问题,真人图书方面的问题,扩大知名度的问题,图书馆方面的问题等。并就名称、依托学生来开展服务、交流形式等有待商榷的问题进行了讨论。然后,以此为基础,构建出了我国的高校图书馆Human Library服务模式,该模式共包括用户、组织者、资源库、共享知识库、服务平台、技术支撑平台等六大组成部分。最后,为了进一步推动Human Library服务在我国的深入开展,对该模式的运行进行了探讨,包括:做好选题工作,增强服务吸引力;真人图书的招募与筛选;对真人图书的经历和特点进行编目;做好宣传,提高服务知名度;做好服务现场组织;及时接收反馈意见,不断完善 Human Library服务等。同时,分析了该模式的实施策略,包括:建立健全“真人图书”服务制度体系;多方借鉴,因地制宜;完善激励机制,提高服务参与者的积极性;协调好各方面的关系。 本研究的创新之处在于:(1)通过对高校图书馆Human Library服务用户的调查,了解其对Human Library服务的需求及态度等,从而为高校图书馆Human Library服务提供参考,以更好的为用户服务。(2)通过文献调研、网站调研、以及问卷调查和访谈,提出适合我国的、具有普遍借鉴意义的高校图书馆Human Library服务模式,可以作为高校图书馆Human Library服务的基础,为此项服务的开展提供借鉴。 | |
| 英文摘要: | In this thesis, based on sorting and analyzing the development status of human library service at home and abroad, and domestic research status, clarify relevant theories of human library service in university libraries. Then, through practice research of human library service in Shanghai Jiao Tong University Library, understanding the requirements and cognition profile of users to this service by the results of questionnaires. In addition, by the results of interviews , Defining the meaning to workers, readers, human books and library. Defining the elements of this service, including library, organizers, human books. Defining the service process, including choose human books, catalog human books, publicity, the organization of services site, feedback,and so on.Defining the obstacles encountered of the service, including the problems from time, human books, good publicity and library. At the same time, discussing appropriate names, rely on students to carry out the service, forms of communication and other questionable issues of the service. Moreover, based on all of these, we build the service mode of human library in domestic university libraries, which include six components, that is, users, organizers, resource library, share knowledge libraries, service platform, technology supporting platform. At last, to further enhance the human library service, the operation of the mode is discussed, including to ensure the topics to be proximate to student needs and enhance the attractiveness, recruiting human books through multi-mode and multi-channel and make appropriate filter of human books, to catalog human books according to their experiences and characteristics, to promote good publicity to raise awareness of the service, proper organization in service site, to receive feedback timely and continuously improving human library service. What’s more, the specific implementation strategies of the mode are analyzed, including, to establish and improve the service regime system of human books, according to local conditions, to improve the incentive mechanism, to enhance the service enthusiasm of all participants, to coordinate the relations with all aspects are included. The innovation of this thesis is:(1) understanding the needs and attitudes of the Human Library’s users in University Library by investigating the common users and readers who participated Human Library services, so as to provide guidance and reference to Human Library services and provide better services for users. (2) through documents and websites investigation, questionnaires and interviews, build a service mode of Human Library service in the university libraries ,which fit for our country and with a general reference, in order to as a foundation and a guide to launch Human Library services in the university libraries. | |
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