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论文编号：	219
作者编号：	20050776
上传时间：	2008/6/16 11:43:35
中文题目：	面向供应链管理的企业竞争情报系
英文题目：	The study of Supply Chain Mana
指导老师：	刘玉照教授
中文关键字：	竞争情报系统 供应链管理 情报需
英文关键字：	Competitive Intelligence Syste
中文摘要：	二十一世纪的竞争不仅是企业和企业之间的竞争，更是供应链与供应链之间的竞争。整个供应链的综合能力产生了企业之间的竞争优势，供应链管理成为企业新的管理模式和竞争优势来源。因此面向供应链管理的企业竞争情报系统模式的研究具有理论和实践意义。 论文把企业竞争情报系统作为研究对象，以企业的供应链管理和供应链之间的竞争为研究背景，通过对竞争情报系统和供应链管理相关方面的研究，结合相关信息技术，形成面向供应链管理的企业竞争情报系统模式框架内容。 论文共分七章，其中第四章、第五章和第六章为论文的主要部分。 第一章和第二章是论文研究的背景、目的与意义、内容与框架、思路与方法以及对相关文献综述。 第三章是竞争情报系统与供应链管理现状和关系的分析，采取了问卷调查的方法，调查对象包括企业高层管理者和情报人员、网络用户等。 第四章是面向供应链管理战略的竞争情报系统模式。分析了供应链管理战略规划、实施和控制阶段的主要内容，包括供应链体系设计和供应链合作伙伴选择、供应链计划、采购、制造、配送和退货、供应链绩效评价和供应链风险管理等，并分析上述内容的竞争情报需求。比较供应链管理和竞争情报系统关注对象的范畴、视角和功能的不同，分析面向供应链管理战略的竞争情报系统模式框架。 第五章是面向供应链管理组织的竞争情报系统模式。研究在供应链管理实施阶段中相应的竞争情报系统的建立环境和实现方式。根据供应链实施阶段中出现的企业组织模式，提出了基于单个企业、扩展企业和虚拟企业竞争情报系统模式，重点研究了扩展企业和虚拟企业的竞争情报系统模式。扩展企业的竞争情报系统模式类似单个企业的竞争情报系统模式，主要有独立模式和分散模式。虚拟企业的竞争情报系统模式有二：核心企业主控模式和独立电子商务平台模式。 第六章是面向供应链管理的竞争情报系统原型。竞争情报系统是处于战略层面的，同时具有企业信息资源集成的作用。提出基于供应链管理技术的企业竞争情报系统框架：以企业资源计划为主要数据来源，以商业智能为分析工具，兼具知识管理系统的部分功能，把竞争情报流程贯穿于竞争情报系统的始终。在企业应用系统内，竞争情报系统在企业的纵向管理和横向管理中占有重要地位。分析竞争情报系统的信息流及其转变过程，竞争情报系统的信息源主要是供应链节点企业的各种信息系统、供应链内外的非结构化信息等。企业竞争情报系统的业务流程分为七大模块。研究内容管理技术在竞争情报循环中的应用，利用内容管理技术，构建竞争情报系统原型。 第七章是论文的结论、局限性以及进一步研究内容。 论文的创新之处体现在以下几个方面： （1）提出了面向供应链管理战略的竞争情报系统模式。分析了供应链管理战略规划、实施和控制过程的竞争情报需求。与供应链管理战略紧密结合，对竞争情报系统研究角度的扩展和竞争情报系统实施成效的提高，具有一定参考价值。分析面向供应链管理战略的竞争情报系统的功能，提出了面向供应链管理战略的竞争情报系统模式。 （2）扩展了面向供应链管理组织的竞争情报系统模式。竞争情报系统需要与供应链管理在实施阶段中产生的不同组织模式相匹配，提出并重点分析了扩展企业和虚拟企业的竞争情报系统模式。 （3）构建了面向供应链管理组织的竞争情报系统原型。基于供应链管理技术，结合现有信息系统，提出竞争情报系统框架。根据企业及其供应链上的信息流，结合企业竞争情报系统的业务流程，分析内容管理技术在竞争情报循环中的应用，利用内容管理技术构建面向供应链管理的竞争情报系统原型。
英文摘要：	Competition is not only between enterprises, but also between supply chains in the 21st century. It is the integrated competence of the whole supply chains that produces the competitive advantage of enterprises. Supply Chain Management (SCM) is the source of new management mode and competitive advantage. So the study of the mode of SCM-oriented CIS has both theoretical and practical meaning. Based on SCM and the competition between supply chains, this dissertation regarding enterprises’ CIS as the study subject, and via both CIS and SCM theory, combining interrelated information technology, tries to establish the mode and frame of SCM-oriented CIS. This dissertation contains seven chapters, the fourth chapter; fifth chapter and sixth chapter among them are main study content. The former two chapters are primarily concerned with research background, objective and significance, content and framework, thinking and scheme, methods and synthetically literature recounting. Chapter 3 is the questionnaire on investigation and analysis of the status and relationship between CIS and SCM. Investigation objects include enterprise senior managers, information staff and network users. Chapter 4 is SCM strategic-oriented CIS mode. First, based on analysis and conclusion on SCM strategy, this chapter puts forward three main aspects of SCM strategy: planning, implementation, control, including the design of SC system, the selection of SC cooperation partners, and SC plan, source, make, deliver, return, and the evaluation of SC performance, SC risk management. Then, this chapter analyses the competitive intelligence requirement from SCM strategy implementation. Comparing the scope, angle and function of SCM and CIS, the chapter discusses the mode, the function and overall framework of CIS aiming at SCM strategy implementation. Chapter 5 is SCM organization-oriented CIS mode. This chapter discusses the environment of the establishment of the CIS and its implement manner in different period of SCM development. Based on the different mode of enterprise organization, it brings forward the CIS mode based on single enterprise, extended enterprise and virtual enterprise, especially the latter two. Emphasize CIS mode in single enterprise and virtual enterprise. Alike single enterprise CIS mode, extended enterprise CIS mode has two: independence and decentralization. Similarly, the virtual enterprise CIS mode has two also: core enterprise control and independent electronic business platform. Chapter 6 is the prototype of SCM-oriented CIS. CIS has strategic layer and information integration functions in the enterprise. Putting forward the integrated CIS framework based on SCM technology, based on competitive intelligence, regarding Enterprise Resource Planning (ERP) as main data source, using Business Intelligence (BI) as a tool, taking on some Knowledge Management System functions, having the CI flow impenetrate itself, CIS has important role in vertical and horizontal management among the enterprise application framework. Analysis on information flow and transformation in CIS, the information of CIS has two main sources: one is some other information systems in the enterprise and its supply chain nodes. The other is unstructured and primary information from the inside and outside of the enterprise and its supply chain. CIS need integrated information from the inside and outside enterprise and has special workflow to process information. The Transaction Flows of CIS has seven modules and study the application of Content Management (CM) technology in competitive intelligence cycle and can help construct the CIS prototype by means of CM technology. Chapter 7 is the conclusion, limits and the following expectation of the paper. Innovations of the research include the following aspects: (1) Proposed SCM strategic-oriented CIS mode. CIS supports the three processes of SCM strategy via competitive intelligence in planning, implementation, control. Close combination with SCM strategy, this dissertation has good reference value to extend the study angle of CIS and improve the practical effect of CIS. Combining the analysis of the functions of CIS, this chapter put forwards SCM strategic-oriented CIS mode structure. (2) Extended the theory of CIS mode through adding SCM organization-oriented CIS mode. It is necessary that CIS matches the organization modes appeared during the SCM development phases. Based on the different mode of enterprise organization, it brings forward the CIS mode based on single enterprise, extended enterprise and virtual enterprise. Emphasize CIS mode in single enterprise and virtual enterprise. (3) Constructed the prototype of SCM-oriented CIS. Putting forward the integrated CIS framework based on the SCM technology and information systems. Based the information flow from the inside and outside of the SC nodes, combining the transaction flows of CIS, the author studies the application of Content Management (CM) technology in CI cycle and constructs the CIS prototype by means CM.
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