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论文编号：	16142
作者编号：	2120243863
上传时间：	2026/6/9 15:11:53
中文题目：	企业国际外派人员文化智力对适应性绩效的影响研究
英文题目：	Research on the Impact of Cultural Intelligence on Adaptive Performance of International Expatriates in Enterprises
指导老师：	刘俊振
中文关键字：	文化智力；网络建构行为；适应性绩效；文化距离；组织支持感
英文关键字：	Cultural Intelligence; Networking Behaviour; Adaptive Performance; Cultural Dis-tance; Perceived Organizational Support
中文摘要：	在全球经济一体化进程持续深入以及中国企业“走出去”战略稳步推进的宏观背景下，跨国经营已成为中国企业提升国际竞争力、实现高质量发展的必然选择。作为企业海外战略落地的关键执行者，外派人员在跨国知识转移、文化融合及总部与子公司沟通中发挥着重要作用。然而，面对剧烈的文化冲突，外派人员往往面临严峻的适应挑战。传统的绩效评价体系多侧重于任务完成度，但在充满不确定性的跨文化情境中，外派人员如何展现出较强的环境调适能力与行为灵活性，即适应性绩效的提升，已日益成为研究关注的重点。本研究立足于外派人员管理的现实困境，旨在探讨个体能力或认知如何转化为高效的工作行为，并最终驱动绩效产出。 本研究基于特质激活理论，探讨在跨文化工作环境下，文化智力作为个体能力如何被激发，进而影响适应性绩效。通过引入网络建构行为作为中介变量，本研究揭示了外派人员如何在保持组织内/外东道国人员联系的同时，积极融入当地社会网络，从而获取跨文化社交规范与社会资源，进而提升环境适应力。此外，本研究引入文化距离与组织支持感作为调节变量，进一步探讨文化智力影响适应性绩效的边界机制。在此基础上，本研究针对中国跨国企业的外派人员群体开展了问卷调查，最终获取了280份有效样本数据。利用SPSS27.0及PROCESS插件等统计工具对样本进行数据分析，结论如下：首先，文化智力会正向影响外派人员与东道国人员的社会网络建构行为，进而正向影响其适应性绩效；其次，文化距离会强化文化智力对东道国网络建构行为的正向影响，组织支持感会强化文化智力对东道网络建构行为的正向影响；最后，文化距离和组织支持感分别调节了文化智力通过东道国网络建构行为对适应性绩效产生影响的中介作用。 本研究在理论和实践层面具有一定贡献。理论层面，本研究揭示了文化智力对适应性绩效产生影响的黑箱，丰富了外派管理领域相关研究。实践层面，本研究为跨国经营企业通过优化外派人才选拔以及外派人员配置，提供组织支持等方式激发外派人员的跨文化工作潜力提供了一些启示。
英文摘要：	Under the macro-background of the continuous deepening of global economic integration and the steady progress of Chinese enterprises' "Going Global" strategy, multinational operations have become an inevitable choice for Chinese firms to en-hance international competitiveness and achieve high-quality development. As key executors of corporate overseas strategies, expatriates play a vital role in cross-border knowledge transfer, cultural integration, and communication between headquarters and subsidiaries. However, faced with intense cultural conflicts, expat-riates often encounter severe adaptation challenges. Traditional performance ap-praisal systems mostly focus on task completion, but in an uncertain cross-cultural field, how expatriates demonstrate strong environmental adjustment capabilities and behavioral flexibility—namely the enhancement of adaptive performance—has in-creasingly become a research focus. Based on the practical dilemmas of expatriate management, this study aims to explore how individual traits are transformed into efficient work behaviors and ultimately drive performance outcomes. Drawing on Trait Activation Theory, this research investigates how cultural in-telligence, as an individual trait, is activated to influence adaptive performance in a cross-cultural work environment. By introducing networking behavior as a mediat-ing variable, this study reveals how expatriates actively integrate into local social networks while maintaining connections with host country nationals both inside and outside the organization, thereby acquiring cross-cultural social norms and social resources, and subsequently enhancing environmental adaptability. Furthermore, this paper introduces cultural distance and perceived organizational support as moderat-ing variables to further explore the boundary mechanisms through which cultural intelligence affects adaptive performance. On this basis, a questionnaire survey was conducted among expatriates from Chinese multinational enterprises, resulting in 280 valid samples. Statistical tools such as SPSS 27.0 and the PROCESS macro were used for data analysis. The results are as follows: first, cultural intelligence posi-tively influences the social networking behavior between expatriates and host-country individuals, which in turn positively impacts their adaptive perfor-mance; second, cultural distance strengthens the positive impact of cultural intelli-gence on host-country networking behavior, and perceived organizational support also strengthens this positive impact; finally, cultural distance and perceived organ-izational support respectively moderate the mediating effect of cultural intelligence on adaptive performance through host-country networking behavior. This research contributes to both theory and practice. Theoretically, it uncovers the "black box" of how cultural intelligence affects adaptive performance, enriching relevant research in the field of expatriate management. Practically, it provides in-sights for multinational enterprises to stimulate the cross-cultural potential of ex-patriates by optimizing talent selection, expatriate allocation, and providing organi-zational support.
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