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论文编号：	15649
作者编号：	2320234086
上传时间：	2025/12/8 22:08:24
中文题目：	B集团中国区财务共享中心业务优化研究
英文题目：	Research on Business Optimization of B Group''''s Financial Shared Service Center in China
指导老师：	牛建波 副教授
中文关键字：	财务共享服务；流程优化；运营管理；智能化
英文关键字：	财务共享服务；流程优化；运营管理；智能化
中文摘要：	摘要 随着全球经济一体化进程的加快和数字化技术的迅猛发展，企业间的竞争 日益激烈，传统分散式财务管理模式已难以适应企业规模化发展的需求。财务 共享服务中心作为整合财务资源、提升管理效率的重要模式，被越来越多的跨 国企业所采用。然而，部分企业在财务共享中心运营过程中，逐渐暴露出流程 不畅、管理薄弱等问题，制约了其核心价值的发挥。 B 集团作为知名跨国企业，其中国区财务共享中心在支撑集团业务发展中 发挥了重要作用，但在长期运营中也面临着诸多挑战。基于此，本文以 B 集团 中国区财务共享中心为研究对象，在梳理国内外财务共享服务相关理论研究成 果的基础上，结合该中心的实际运营情况，探究其在运营过程中存在的问题及 优化路径。研究过程中，通过查阅大量相关文献构建理论基础，运用案例分析 方法深入调研 B 集团中国区财务共享中心的组织结构、业务流程、人员管理 及信息系统等方面的现状。经分析发现，该中心存在多方面问题：业务流程上， 固定资产管理流程滞后、海外关联公司对账效率低、资金授权管理风险突出。 针对这些问题，本文结合财务共享服务理论与智能化技术应用趋势，提出 针对性优化对策。业务流程方面，建立跨部门协同机制，引入RPA技术实现固 定资产管理自动化，搭建适配海外业务的对账体系，优化资金授权审批流程； 人员管理方面，构建分层分类的培训体系，规划多元化职业发展路径，降低人 员流动率；信息系统方面，组建专业技术支持团队，开发集成化报表平台，扩 大RPA和AI技术的应用范围。通过本次研究，旨在为 B 集团中国区财务共享 中心解决运营难题提供切实可行的优化方案，同时也为其他跨国企业财务共享 中心的高效运营和智能化转型提供有益的参考，推动财务共享服务模式在实践 中的进一步完善与发展。
英文摘要：	Abstract With rapid economic globalization and quick digital advancements, competition among companies has become much stronger. Old-fashioned, scattered financial management methods no longer work well for large, growing businesses. This has made Financial Shared Service Centers (FSSCs) a key approach for multinational companies to bring together financial resources and improve how they operate. However, many FSSCs still face challenges like slow processes and weak management, which stops them from reaching their full potential. B Group, a well-known multinational company, relies on its China Financial Shared Service Center (FSSC) to support its business growth. But this center has also faced many problems over time. Therefore, the research looks closely at B Group's China FSSC. By reviewing a lot of research on financial shared services and understanding how the center actually works, this thesis identifies current issues and suggests ways to improve. The research uses a case study method and builds on existing theory to examine the FSSC's structure, operations, staff management, and IT systems. Our analysis found several issues, especially in business processes, such as delays in managing fixed assets, inefficient reconciliation for overseas partners, and high risks in approving funds. To fix these problems, this thesis proposes specific strategies for improvement. These strategies combine financial shared service ideas with the trend of using smart technology. For business processes, solutions include creating better teamwork across departments, using Robotic Process Automation (RPA) to automate fixed asset management, building better reconciliation systems for international operations, and improving how funds are approved. For managing staff, strategies focus on creating a multi-level training system, offering diverse career paths, and reducing employee turnover. For IT systems, recommendations include building a specialized technical support team, developing one integrated reporting platform, and increasing the use of RPA and AI technologies. Ultimately, this research aims to give B Group's China FSSC practical ways to solve its operational difficulties. It also seeks to offer valuable lessons for other multinational companies looking to operate their FSSCs efficiently and become more digital, thus helping the financial shared service model to improve and grow further in practice.
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