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论文编号：	15577
作者编号：	2320224167
上传时间：	2025/12/6 13:29:48
中文题目：	消费金融公司安全运营中心建设效果评估
英文题目：	Evaluation of the Construction Effectiveness of the Security Operations Center in Consumer Finance Companies
指导老师：	徐曼
中文关键字：	消费金融公司；安全运营中心；层次分析法（AHP）；模糊综合评价法；改进策略
英文关键字：	Consumer Finance Company；Security Operations Center；Analytic Hierarchy Process (AHP)；Fuzzy Comprehensive Evaluation Method；Improvement Strategies
中文摘要：	在数字经济与金融科技深度融合的背景下，消费金融公司在快速发展的同时亦面临严峻的安全挑战。安全运营中心作为企业风险防控与运营保障的核心枢纽，其建设成效直接关系到企业的稳健发展。本研究以X消费金融公司为研究对象，系统整合供应链运营参考模型与平衡计分卡理论，构建涵盖技术、管理、业务与合规四个维度的安全运营中心建设效果评估体系，共包含22项具体指标。通过层次分析法确定指标权重，并运用模糊综合评价法进行量化分析，结合问卷调查、深度访谈及系统日志数据，对X公司安全运营中心的建设现状进行全面评估。 研究结果表明，X公司安全运营中心综合得分为82分，整体处于“良好”水平。其中，技术维度（86分）与管理维度（84分）表现较好，体现在防火墙拦截率（92%）、日志覆盖率（98%）等基础技术指标达标，管理制度也较为完善；然而，业务维度（76分）与合规维度（79分）仍存明显短板，主要表现为新业务安全评估周期长于行业平均水平、AI自动化响应覆盖率仅35%，以及在应对数据跨境传输等新型监管要求时存在响应滞后问题。 针对上述问题，本研究基于业务流程重构与持续改进理论，提出分层改进策略：技术层面应加强AI与区块链等前沿技术引入，推进零信任架构与微服务化改造；管理层面需完善制度执行监督机制与分岗位培训体系；业务层面应建立“业务-安全”联合评审机制，优化客户安全服务流程，提升服务效率与体验。本研究成果不仅为X公司安全运营中心的持续优化提供了实践路径，也为同类消费金融机构的安全运营体系建设提供了理论参考与方法借鉴。
英文摘要：	Against the backdrop of the deep integration of the digital economy and fintech, consumer finance companies are facing severe security challenges alongside their rapid development. The Security Operations Center, as the core hub for corporate risk prevention and operational assurance, has its construction effectiveness directly impacting the enterprise's steady growth. This study takes X Consumer Finance Company as the research object, systematically integrates the Supply Chain Operations Reference model and the Balanced Scorecard theory, and constructs an evaluation system for the construction effectiveness of the Security Operations Center encompassing four dimensions: technology, management, business, and compliance, comprising a total of 22 specific indicators. The indicator weights were determined using the Analytic Hierarchy Process, and a quantitative analysis was conducted using the Fuzzy Comprehensive Evaluation method. Combining questionnaire surveys, in-depth interviews, and system log data, a comprehensive assessment of the current construction status of X Company's Security Operations Center was performed. The research results indicate that X Company's Security Operations Center achieved an overall score of 82 points, placing it at a "Good" level. Among the dimensions, Technology (86 points) and Management (84 points) performed relatively well, reflected in the compliance of basic technical indicators such as firewall block rate (92%) and log coverage rate (98%), alongside relatively sound management systems. However, significant shortcomings remain in the Business (76 points) and Compliance (79 points) dimensions, primarily manifested as a new business security assessment cycle longer than the industry average, an AI automated response coverage rate of only 35%, and delayed responses to new regulatory requirements such as cross-border data transfer. Addressing the aforementioned issues, this study, based on Business Process Reengineering and Continuous Improvement theories, proposes tiered improvement strategies: at the technological level, enhancing the introduction of cutting-edge technologies like AI and blockchain, and advancing the adoption of zero-trust architecture and microservices transformation; at the management level, refining the monitoring mechanisms for system implementation and developing position-specific training programs; at the business level, establishing a joint "business-security" review mechanism and optimizing customer security service processes to enhance service efficiency and user experience. The findings of this research not only provide a practical pathway for the continuous optimization of X Company's Security Operations Center but also offer theoretical reference and methodological insights for the construction of security operation systems in similar consumer finance institutions.
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