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论文编号:14756 
作者编号:2120223704 
上传时间:2024/6/7 21:46:58 
中文题目:VUCA时代下的组织韧性驱动组态路径研究——以K12教育培训企业为例 
英文题目:Research on the Configuration Path of Organizational Resilience in the VUCA era -- A case of K12 Education and Training Enterprises 
指导老师:杨斌 
中文关键字:组织韧性;K12教育培训企业;模糊集定性比较分析 
英文关键字: Organizational Resilience; K12 Education and Training Enterprises; fsQCA 
中文摘要:在VUCA时代背景下,K12教育培训企业面对的挑战包括技术快速变化、政策调整以及市场需求波动等,这些因素共同导致了企业运营的不确定性,而决定企业在VUCA条件下命运不同的关键就是组织的韧性。因此,本研究聚焦于解析K12教育培训企业强化组织韧性的路径。纵观国内外学者的研究,现有文献多从单一视角探讨组织韧性,忽略了其多元因素形成的复杂机制,且对非线性因果关系的研究尚不成熟。本研究针对该理论不足,选取K12教培企业为研究对象,探究多驱动因素对组织韧性的组态效应和多元化路径,为组织的适应性与持续发展提供新的视角与深度理解。 本研究基于“资源-环境-能力”三维框架,以资源基础理论、动态能力理论及开放视角下的组织理论为理论基础,结合已有的关于组织韧性影响因素的研究,选取出资源冗余、资源柔性、环境丰富性、环境动态性、环境响应能力和技术柔性能力6个关键驱动因素,构建了一个整合性的分析框架。首先通过探索性案例分析,对来自4家典型代表企业的8位受访者进行半结构化访谈,已验证选取的驱动因素对组织韧性作用的具体策略和逻辑。随后筛选问卷获得 78 份企业样本,通过模糊集定性比较分析(fsQCA)方法,将上述六个因素进行重新配置,对其组态效应与组织韧性之间的因果关系进行深入分析,以识别出导致高组织韧性的多种因素组合,揭示了组织韧性形成的多重因果复杂机制。 研究发现,资源冗余、资源柔性、环境丰富性、环境动态性、环境响应能力和技术柔性能力是组织韧性的驱动因素,且它们之间存在一种多重并发因果关系。研究揭示了6个驱动因素的3种不同组态可以产生等效果的驱动路径。具体而言,企业构建组织韧性,需要加强内部资源的整合,利用外部资源形成互补,提高组织的适应性和灵活性,增强对环境变化的感知及快速响应能力,并持续提升组织内部的创新能力和学习机制。 本研究打破了传统定性、定量研究的局限,提出了一个整合资源、能力和环境视角的组织韧性研究框架,为理解K12教育培训企业的组织韧性形成机制提供了新的视角和分析工具,对帮助企业面对VUCA环境的适应能力和持续成长能力,具有重要的现实指导意义。 
英文摘要:In the context of the VUCA era, challenges faced by K12 education and training enterprises include rapid technological changes, policy adjustments, and fluctuations in market demand, which collectively lead to uncertainty in business operations. The key determinant of an enterprise's fate under VUCA conditions is the resilience of the organization. Therefore, this study focuses on analyzing the pathways for strengthening organizational resilience in K12 education and training enterprises. A review of both domestic and international scholars' research reveals that existing literature often explores organizational resilience from a single perspective, neglecting the complex mechanisms formed by its multifaceted factors and the immature research on nonlinear causal relationships. Addressing these theoretical inadequacies, this study selects K12 education and training enterprises as the research subject to explore the configurational effects and diversified pathways of multiple driving factors on organizational resilience, providing a new perspective and in-depth understanding for organizational adaptability and sustainable development. This study is based on a three-dimensional framework of "resources- environment-capability," with theoretical foundations in resource-based theory, dynamic capability theory, and organizational theory from an open perspective. Combining existing research on factors affecting organizational resilience, six key driving factors were selected: resource redundancy, resource flexibility, environmental richness, environmental dynamism, environmental responsiveness, and technological flexibility. An integrated analysis framework was constructed. First, through exploratory case analysis, semi-structured interviews were conducted with eight respondents from four representative companies to verify the specific strategies and logic of the selected driving factors on organizational resilience. Subsequently, 78 corporate samples were selected through questionnaires, and the fsQCA method was used to reconfigure these six factors, conducting an in-depth analysis of the configurational effects and causal relationships between them and organizational resilience, identifying multiple factor combinations leading to high organizational resilience, and revealing the complex multi-causal mechanisms of organizational resilience formation. The study finds that resource redundancy, resource flexibility, environmental richness, environmental dynamism, environmental responsiveness, and technological flexibility are driving factors of organizational resilience, with multiple concurrent causal relationships among them. The research revealed that three different configurations of the six driving factors can produce equivalent driving pathways. Specifically, to enhance organizational resilience, enterprises need to strengthen the integration of internal resources and utilize external resources for complementarity, improve organizational adaptability and flexibility, enhance perception of and rapid response to environmental changes, and continuously improve internal innovation capabilities and learning mechanisms. This study breaks through the limitations of traditional qualitative and quantitative research, proposing an integrated research framework for organizational resilience from the perspectives of resources, capabilities, and environment. It provides new perspectives and analytical tools for understanding and enhancing the organizational resilience of K12 education and training enterprises, offering significant practical guidance for enterprises to adapt to the VUCA environment and sustain growth. 
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