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论文编号：	13918
作者编号：	2120213413
上传时间：	2023/6/6 15:09:22
中文题目：	互联网医疗平台的风险控制与合规经营 的改进研究——以JDH公司为例
英文题目：	Risk Control and Compliance Improvement Research of Internet Medical Platform - A Case Study of JDH Company
指导老师：	徐曼
中文关键字：	互联网医疗；内部控制；合规经营；PDCA 管理循环
英文关键字：	Internet medical;Internal control;Compliance management;PDCA management cycle
中文摘要：	随着互联网技术的不断发展和人们对健康的不断关注，互联网医疗平台逐 渐兴起并得到了广泛的应用和推广。然而由于互联网医疗平台具有的特殊性和 复杂性，其管理和监管难度较大，存在着很多的风险和挑战。因此，为了保障 互联网医疗平台的健康发展和用户的权益，加强企业内部控制和合规经营，成 为当前互联网医疗平台行业的重要任务。 本文旨在探讨互联网医疗平台在风险控制和合规经营方面的问题和改进对 策，以 JDH 公司为例进行研究。在研究方法和结果方面，研究所采用的方法包 括文献综述、案例研究以及实地调研法，主要数据来源包括公司内部文件、公 开数据和专家访谈及问卷。本论文旨在对 JDH 公司互联网医疗企业风险控制和 合规经营进行问题分析和优化。首先分析了该行业的现状和存在的问题，重点 分析了风险控制和合规经营的重要性，并针对 JDH 公司的实际情况提出了相应 的解决方案和建议。在分析方法方面，本论文采用 COSO 内部控制框架分析， 对 JDH 公司的内部控制环境、风险评估、控制活动、信息与沟通、监督机制等 方面进行了详细分析。其中，对风险评估环节进行了具体论述，给出 JDH 公司 应重点关注的风险指标，并以此分析得出 JDH 公司存在的重点问题。 本文根据分析结果以及规范性指导文件提出了六项改进措施，分别完善公 司合规政策和流程，优化人才招聘与激励方式，全方位加强业务流程管理，建 立更为完善的监测机制，开展新业务风险评审周会以及加强与外部的沟通和协 作。将对策措施的有效实施结合 PDCA 管理循环可使 JDH 公司改进水平呈阶梯 式全方位的上升。通过本论文的研究和分析，可以对互联网医疗行业存在的普 遍性问题解决提供有益的参考和借鉴，为企业的风险控制和合规经营提供一定 的帮助指导。
英文摘要：	With the continuous development of Internet technology and people's increasing attention to health,Internet medical platforms have gradually emerged and gained widespread application and promotion.However,due to the particularity and complexity of Internet medical platforms,their management and supervision are difficult,and they face many risks and challenges.Therefore,strengthening internal control and compliance management of enterprises to ensure the healthy development of Internet medical platforms and the interests of users has become an important task in the current Internet medical platform industry. This thesis aims to explore the problems and improvement strategies of risk control and compliance management of Internet medical platforms,taking JDH Company as an example.In terms of research methods and results,the methods adopted in the study include literature review,case study,and field research,and the main data sources include internal company documents,public data,and expert interviews.The purpose of this paper is to analyze the problems and optimize the risk control and compliance management of JDH Company's Internet medical platform.Firstly,the current situation and existing problems of the industry are analyzed,focusing on the importance of risk control and compliance management,and corresponding solutions and suggestions are proposed based on the actual situation of JDH Company.In terms of analysis methods,this paper uses the COSO internal control framework to analyze the internal control environment,risk assessment,control activities,information and communication,and monitoring of JDH Company in detail.Among them,a detailed discussion on the risk assessment link is given,the risk indicators that JDH Company should focus on are provided,and the key problems of JDH Company are analyzed accordingly. This thesis proposes six improvement measures based on analysis results and normative guidance documents,respectively,to improve company compliance II Abstract III policies and processes,optimize talent recruitment and incentive methods,comprehensively strengthen business process management,establish a more complete monitoring mechanism,carry out weekly meetings for new business risk assessments,and strengthen communication and collaboration with external parties.The effective implementation of these measures combined with the PDCA management cycle can enable JDH Company's improvement level to rise in an all-round and step-by-step manner.Through the research and analysis of this paper,it can provide useful reference and guidance for solving common problems in the Internet medical industry,and provide certain help and guidance for enterprise risk control and compliance management.
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