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论文编号：	13046
作者编号：	2320190402
上传时间：	2022/3/10 15:16:51
中文题目：	CA航空天津分公司基层管理人员培训项目改进研究
英文题目：	Research on Optimization of the Tianjin Branch of CA Airline Company''''s Leadership Training Programme
指导老师：	张立富副教授
中文关键字：	培训;培训体系;航空公司;基层管理人员
英文关键字：	Training;Training system;Airline company;Junior managers
中文摘要：	随着经济社会竞争日益激烈，“人才”对于现代企业发挥着越来越重要的作用，人力资本作为企业核心竞争力之一受到更多企业管理人员的重视。不断提升人才素质成为企业追求的目标和留住人才的重要手段。作为提升人才素质最有效的方法之一，企业培训越来越受到企业经营者的重视，不断提升培训效能和创新培训形式成为企业管理者探索的新课题。特别是对于不同层级的管理者，有针对性的领导力培训可以协助各层级管理人员解决不同的管理问题，关注管理重点问题，促进身份转化，提升管理效率，辅助构建合理的管理人员梯队，对于企业具有重大影响。 然而，尽管企业投入了相当一部分成本为各级管理人员提供多种多样的培训，但是企业培训体系仍普遍存在培训效果评估不够、员工参与积极性不高、培训效果没有得到有效转化等方面的问题。 基于以上背景，本文将以CA航空天津分公司为例，探索提升基层管理人员和储备管理人员培训体系效率的方法。CA航空公司是大型国有航空企业，在行业内占据主导地位。近年来，该企业存在管理人员年龄偏大、管理人员队伍结构不合理、新任管理人员无法很好完成身份转换、管理效率不高等问题。本文研究通过文献研究法、访谈调查法等研究方法，对企业目前针对基层管理人员和储备管理人员开展的领导力培训项目进行分析，结合培训管理相关理论，对培训各个环节进行分解，发现其中问题、探究形成原因并提出改进方案。本研究共分为六个部分。第一部分为绪论，主要介绍本文研究背景、目的、意义、研究内容和研究方法。第二部分内容主要是研究的理论基础与相关研究概述，简要阐述培训管理理论、培训需求确定理论、培训迁移理论、胜任力模型等基本理论内容及相关研究情况概述。第三部分是对CA航空公司天津分公司基层管理人员培训系统的现状分析，包含企业概况介绍、现有管理人员培训体系简介和问题分析。第四部分是对于现有培训项目存在的问题进行分析。第五部分是对于存在问题的改进方案。通过对培训体系的优化，达到提升管理人员管理水平和综合素质从而进一步提升管理效率，带动劳动生产率提高的目标。最后，本文描述了未来研究方向的前景，希望本文研究可以为CA航空公司其他分公司管理人员培训体系建设提供借鉴意义。
英文摘要：	The competition of modern enterprises is the competition of “talents”. Human resource has become one of the core-competitiveness. Improving the quality of employees is becoming one of the goals of enterprises and an important method to save “talants”. As one of the most efficient method to improve quality, training grabs more and more attention form the managers. It is a new topic for them to develop the efficiency and renovate new form of training. Especially for different levels of managers, highly individualized leadership training can help them solve different management problems, focus on core problems, realize the transform between different identities, so that the efficiency of management could be developed and a good talant echelon could be built, which will bring great influence on the development of enterprises. However, even though enterprises cost a lot of money on various leadership training, the training system still has many problems, such as no enough assessment, lack of enthusiasm. Based on the background as above, this study will take Tianjin branch of CA Airline Company as an example to explore the method of improving the efficiency of leadership training for junior managers. This airline company is a state-owned company, which is one of the leads of the industry. In the last few years, it seems to have some problems on the management. In the research and analysis of this thesis, based on the relevant theory of training, we take the methods of literature review, , in-depth interview and other research methods to deeply analyze the problems and causes in the training system, developing the training system of this company. This study is divided into six parts. The first part is the introduction, mainly discussing the research background, purpose, significance, background and method. The second part is an overview of the theoretical basis and relevant studies. It describes the basic theory of training effect evaluation and reviews other relevant studies, which lays a theoretical foundation for this study. The third part is the introduction of CA Airline Company and the training system for its junior managers. It also tells about the specific training programme implemented in Tianjin Branch. The fourth part is to analyse the problems that can be found in present training system. Combined with relevant theory, we can find several issues, which can be defined in the analysis in the demand of training, the formulation of training plan and the assessment to the training. In the fifth part, the thesis gives a few practical way to improve the training project. And also, in the last part of the thesis, it points out the prospect of the future direction. In the thesis, it is hoped that this thesis can provide guidance for other branches of this airline company to build up their own leadership system.
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