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论文编号：	12832
作者编号：	2320190342
上传时间：	2021/12/9 18:32:05
中文题目：	后疫情时代下民航软件业T公司项目开发流程改进研究
英文题目：	Research on project development process improvement of T company in civil aviation software industry in the post epidemic Era
指导老师：	李凯
中文关键字：	项目流程优化；敏捷项目管理；后疫情时代；关键路径法
英文关键字：	Project process optimization；Agile project management；Post epidemic era；Critical path method
中文摘要：	T公司作为深耕民航软件业多年的传统软件公司，一直秉承“把安全放在首位”的服务宗旨，持续为B端客户提供有价值的民航信息服务。出于安全和稳健的行业需求，T公司在产品开发时多采用瀑布式的软件开发流程，通过严谨的流程确保产品的质量。然而，突如其来疫情改变了软件行业的现状，客户的需求随着疫情的发展产生了急剧的变化，企业内部远程办公需求提升，客户服务远程化、智能化需求增多。强调流程和规范的瀑布式开发已经无法满足当前的软件开发需求，如果不及时的进行开发流程调整，公司将在受到民航业低迷现状冲击的同时也在软件行业中失去竞争力。 为了解决这些问题，本文从项目流程优化角度，对T公司现阶段项目管理流程进行了研究和探讨，从项目开发流程的四个阶段入手，对各个阶段的流程管理问题，风险管理问题以及过程管理问题进行了梳理。并结合T公司现状对当前项目管理流程中的问题及出现问题的原因进行了针对性的分析和阐述。在提出问题的同时，还通过关键路径法和活动时间估算方式确定了影响项目进度的风险点，为解决流程中的问题指明了方向。在实际工作中，项目经理可以通过关注这些风险点，尽可能的规避延期风险，以达到优化T公司项目开发流程的目的。 本文通过对项目流程优化理论和敏捷项目管理理论的运用，针对受疫情影响严重的民航软件业各企业，创新性的提出了以敏捷项目管理为基础的新民航软件业项目开发流程及实施方案。并通过对T公司使用敏捷开发模式后研发效率和项目质量提升情况的研究，为民航软件业其他公司和同T公司一样的以项目开发为主的国有企业的未来发展提供了方向。
英文摘要：	As a traditional software company deeply engaged in the civil aviation software industry for many years, T company has been adhering to the service tenet of "putting security first" and continues to provide valuable civil aviation information services for b-end customers. In order to meet the needs of safe and stable industry, T company mostly adopts waterfall software development process in product development to ensure product quality through rigorous process. However, the sudden epidemic has changed the current situation of the software industry. The needs of customers have changed dramatically with the development of the epidemic. The demand for remote office within enterprises has increased, and the demand for remote and intelligent customer service has increased. Waterfall development emphasizing process and standardization can no longer meet the current software development needs. If the development process is not adjusted in time, the company will lose its competitiveness in the software industry while being impacted by the current downturn in the civil aviation industry. In order to solve these problems, this paper analyzes and studies the current situation of T company's current project management process from the perspective of project process optimization, and combs the process management problems, risk management problems and process management problems in each stage from the four stages of project development process. Combined with the current situation of T company, this paper analyzes and expounds the problems in the current project management process and the causes of the problems. At the same time, the risk points affecting the project progress are determined by critical path method and activity time estimation, which points out the direction for solving the problems in the process. In practical work, the project manager can avoid the delay risk as much as possible by paying attention to these risk points, so as to optimize the project development process of T company. Based on the application of project process optimization theory and agile project management theory, this article innovatively proposes a new civil aviation software industry project development process and implementation plan based on agile project management for various civil aviation software companies that are severely affected by the epidemic. Through the research on the improvement of R & D efficiency and project quality after T company uses agile development mode, it provides a direction for the future development of other companies in civil aviation software industry and state-owned enterprises focusing on project development like T company.
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