联系我们

论文查询结果	返回搜索

论文编号：	12608
作者编号：	2320170686
上传时间：	2021/6/16 20:31:48
中文题目：	NC国际物流公司核心员工流失问题及对策研究
英文题目：	Research and Countermeasures on Core Employee Turnover in NC International Logistics Company
指导老师：	袁庆宏教授
中文关键字：	国际物流行业；核心员工；员工流失；员工激励；员工保留
英文关键字：	international logistics industry; core employees; employee turnover; employee motivation; employee retention
中文摘要：	随着全球经济一体化的发展趋势，国际贸易迅猛发展，信息化网络化的广泛应用，带动了国际物流行业的高速发展。国际物流行业需要大量掌握国际贸易知识、能精通不同国际物流操作方式、市场开拓能力、英语交流熟练、具备一定的计算机能力及良好沟通等综合能力的复合型物流人才，但是目前我国国际物流行业核心人才紧缺且流失严重，市场上人才竞争激烈，企业招聘合适的人也越来越难。 NC公司是一家国际物流行业货运代理企业，为各行业有国际业务的客户提供高端的国际物流综合服务，近几年一直处于业务高速发展阶段。目前公司面临招聘符合标准的核心人才很难，且公司内部核心员工流失问题非常严重的现实问题。核心员工流失问题给NC公司带来了很多不利影响，如何留住核心员工和如何吸引优秀的核心人才进入公司长期发展，是公司管理层迫切想要解决的难题。 本文以NC公司核心员工流失问题为研究对象，采用文献研究法、调研访谈法及案例分析法进行研究。回顾了核心员工界定、员工流失、员工激励及个人与环境匹配等相关理论。通过对NC公司的核心员工流失数据分析，在职员工满意度和敬业度调查，与主动离职员工进行离职面谈，并结合公司核心员工离职的典型案例，分析NC公司员工流失现状，总结核心员工流失对公司的影响，提炼出核心员工流失在招聘方面的不足、整体薪资报酬缺乏市场竞争力和激励作用、缺乏职业发展和晋升空间，工作与生活失衡，管理层与核心员工缺乏有效沟通等五个方面的重要原因，最后有针对性地提出相应的改进对策和保障措施。本文对于NC公司核心员工保留与发展，以及对国际物流行业人才管理都有一定的指导和借鉴作用。 关键词：国际物流行业；核心员工；员工流失；员工激励；员工保留
英文摘要：	With the development trend of global economic integration, the rapid development of international trade, the international logistics industry is driven a rapid development. The international logistics industry needs a large number of core employees who have multiple qualifications with knowledge of international trade, proficient in different international logistics operation mode, market development ability, computer capability and good communication and English skills. However, the core talents of this industry are currently in short supply and the loss is serious. There is fierce competition in the job market, and it is very difficult for companies to search qualified core employees. NC company is a freight forwarding company in the international logistics industry and has been in a stage of rapid business development in recent years. NC are facing difficulties in recruiting core employees, and the turnover of core employees is also very serious. The problem of high turnover has brought many adverse effects. How to retain core employees and how to attract excellent core talents into the company’s long-term development is the urgent problem. And management are eager to solve this problem. In this paper, the author takes NC company as the research object, and uses the methods of theories researching, stay interviews and cases analysis to conduct research. The author reviewed the relevant theories of core employee definition, employee turnover, employee motivation and personal and environmental matching. Through the analysis of NC company's core employee turnover data, employee engagement surveys, as well as stay interviews with voluntary resignation employees, combined with typical cases of the company’s core employees leaving, the author analyzed and summarized the situation of NC company's employee turnover and the impacts to NC, analyzed the external and internal reasons for employee turnover. The company’s external and internal reasons for employee turnover include competition for talents in the logistics industry, lacks of market competitiveness and incentives for overall salary compensation, lacks of career development and promotion, unbalanced work and life, and insufficient management methods. The author proposes the countermeasures on core employee turnover in NC International Logistics company. The research results have a certain improvement effect on the retention and development of core employees of NC companies, and also have a certain reference effect on the training of talents in the international logistics industry. Key words: international logistics industry; core employees; employee turnover; employee motivation; employee retention
查看全文：	预览  下载(下载需要进行登录)