联系我们

论文查询结果	返回搜索

论文编号：	1184
作者编号：	042170
上传时间：	2009/6/12 17:26:53
中文题目：	GWT公司供应商质量管理研究 t
英文题目：	Research on GWT’s supplier Qu
指导老师：	周立群
中文关键字：	GWT公司；供应商质量管理；战略<
英文关键字：	GWT Corporation; supplier qual
中文摘要：	摘　要 企业能否在激烈的市场竞争中取得主动，关键在于企业的产品是否具备在竞争中取胜的优势。而要取得这个优势的必要条件之一是其产品质量的稳定可控及持续改进。而所需的原材料、零配件等物资必须是价廉物美。对于处在成长期的产品还要保证原材料的及时供应。 风力发电设备制造业正处于产品的成长期，市场需求增长、利润额高，竞争者也随之不断增加，不断争夺采购资源。对供应商的依赖程度要高于其他行业，为了应对竞争压力和保持市场份额，各企业包括GWT公司在内，采购过程中可挖的潜力要比生产过程大得多，而且由于市场随时在变，采购过程中的挖掘永无止境。尤其是公司的战略采购品，通过和供应商建立合作伙伴关系保证供给，并且在合作中通过帮助供应商提高效率、降低消耗，减少浪费，使供需双方共享削减成本带来的利润。 本文通过“五力”模型对该行业进行分析，研究GWT公司所处的内外环境。运用SWOT方法讨论GWT公司供应商管理面临的缺点与不足、机遇与挑战。 以快速成长中的GWT公司为模板，以其机舱总成装配所用的零部件为例，对于关键件供应商管理落后的认识和供应商质量管理中存在的缺陷，求用新供应商管理思想，结合公司外部环境及行业变化趋势，联系实际对GWT公司供应商管理工作进行初步探讨。同时对GWT公司现有的采购有关的组织结构、流程、控制方法等进行改造，使供应商管理适应公司内、外环境的要求。 采购管理的工作重点是对供应商的管理，采购是主体，而供应商是客体；采购质量的高低很大程度上取决于供应商质量的高低。供应商质量是采购质量的重要组成部分。供应商质量管理就是对分布在整个采购范围内的产品质量的产生形成和实现过程进行管理，从而实现供应链环境下产品质量控制与质量保证。 供应商管理的驱动力是客户需求识别和满足。质量三部曲有序的并经常穿叉地应用在供应商管理上：策划，控制，改进。策划阶段关注于识别、理解并实施采购战略以满足客户要求；控制阶段管理过程业绩和供应商的业绩；而改进阶段是识别并量化价值增长机会。 本文以主要篇幅通过对公司供应商质量管理现状和问题了解，结合供应商质量管理的定位和整合，提出了一整套解决方案。通过采购质量组织整合重组实现供应商和国产化零部件用户距离拉近；采购组织再造使产品采购集中而避免多头采购得到组织保证；以基于过程方法来建立实施采购管理关键流程如外协件采购流程及新产品国产化试样流程，将各产品采购管理标准化；建立系统有效的采购相关方信息化，使对供应商的科学评价成为可能，并进一步将供应商管理做到重点突出，层次明显。 首先，要对公司内部组织进行必要改造，以适应战略采购思想下供应商管理要求，组织再造的目的之一减少沟通成本，提高组织运行效率。为供应商管理由传统采购向战略采购转换，有必要对现行的组织结构和业务流程进行调整。 通过将进料检查和供应商质量管理合并整合可以使供应商质量管理更加有效的融合入战略采购中，将装配工厂的各种检验信息和必要的装配信息传递给供应商，在采购开发中掌握的采购信息毫无保留的传递到批量生产质量控制中。把供应商质量管理部纳入工厂质量管理部内，使的供应商和用户—装配工厂之间实现无缝联接创造组织条件。 同质零部件采购组织整合。由于机舱零部件，发电机零部件，齿轮箱零部件同质，结构及加工工艺类似且都应用在机舱总成上，将其统一整合为机舱总成部件采购。而且经过将同类产品，合并采购可以大幅度降低采购管理的难度、保证供应、提高质量，同时随着采购数量集中，利用数量优势可以实现供应商和公司双赢。同时使跨部门沟通成本降低，提高沟通效率。 采购部采购开发和物流部订单购买整合。通过将订单批量购买从物流部剥离，并入采购部，实现采购部采购开发和物流部订单购买整合，使得采购组织流程链更短，责权利更清晰。 其次，基于战略采购策划阶段对于关键采购产品的识别和对供应商合作的规划，依据策划中对潜在供应商能力的基本要求来识别战略供应商并建立供需双赢合作联盟关系。建立发展供需双赢合作联盟关系的步骤 采购需求的识别通过在采购策划阶段成立跨职能采购团队，该团队用项目管理思路管理采购开发的质量，以采购经理为团长的领导和协调下，分别就采购开发中的质量，购买物流，交货计划，商务条款，包装要求，交付条款等要素在采购批准及批量交货之前以书面形式写入采购规范及订单得到有效控制。 采购需求的识别实施及修正是一个动态的过程，这就要求团队建立定期会议机制来评估采购需求是否满足用户要求。 然后，构建一个完整有效的供应商质量保证体系，确保供应商具有持续而稳定的质量保证能力，能对用户和市场的需求快速响应，并提供优质的产品和服务，使企业的质量成本最小，降低采购品的来料检验成本。是供应商质量管理的主要内容。 为了实现持续改进的基本要求，GWT公司应该运用过程的方法，将采购质量管理体系过程模式中的各个阶段作为一个过程进行细化规范管理。采购质量管理体系的过程模式是从宏观上指导GWT公司把握处理各项职能之间的关系，在建立过程模式后，还应该根据GWT公司采购产品的特征、采购的特点，抓住主要环节进行重点管理，即：建立实施供应商初始评估流程、建立实施首件试样批准流程。 最后，本文还提出了下一步要探讨和解决的课题：供应商早期参与; 供应商对其后续工序参与; 装配工厂质量整合。提高GWT公司公司内部及与供应商沟通的效率和效果，减少浪费，一次将事情做对，实现资源优化进一步提升供应商质量管理水平。 关键词：GWT公司；供应商质量管理；战略采购；
英文摘要：	ABSTRACT It is the key Enterprise’s product should have advantage of compete to have a place in market. And if product have advantage compared to the other enterprise’s competitive products, at least its quality is stable and under control, continual improvement. Moreover raw material and components should be good quality with low price. Make sure its supplied on time delivery esp. for growing products. The field of wind turbine manufacturing is on blowout period, market demand increases dramatically, profits highly, competitor attend this field more and more, and occupy procurement resource. It relies higher on procurement than the other field. Competition leads to not on time delivery and come into being seller market. At the same time quality of procurement and service declines along with running up purchase order, it affects performance indicator- on time delivery of final products. To release competitive pressure and keep market share, each enterprises including GWT are digging possibilities in purchasing field much more than production itself, since market is not stable, digging purchase is sustainable. To enterprise’s strategy purchasing goods esp., enterprise establishes partnership with supplier to keep supply and help supplier increase productivity, decrease consuming, decrease waster, to share benefit by decrease operation cost. This article analyzes the field of wind turbine manufacturing through Porter model, and researches internal and external situation around GWT. It discusses shortcoming, opportunities and challenges about procurement management of GWT. Several issues in management of procurement, especially souring process are analyzed by nacelle component is discussed as a template. This article tries to use brand new management thinking of procurement and combines internal and external situation of company, field trend as well, and then initial researches procurement quality management of GWT by linkage of facts. By current traditional procurement model and understanding of procurement are shifted to new thinking of procurement management, partnership with supplier is established. Meanwhile organization structure and procedure, control method of GWT are reengineered to make procurement management comfort with requirement of GWT internal and external situation. Important point of purchase management is supplier management, purchase is the person to drive the car, supplier. How well purchasing quality is determined by how good supplier quality is. Supplier quality is the important portion of purchasing quality. Supplier quality management is to manage each process of product quality during entire purchase, to get product quality control and quality assurance under supplier environment. Driving the managing of supplier relation is the identification and satisfying of customer needs. Application of the trilogy processes to the supplier chain fall easily into phases, executed in order, often overlapping: planning, control, improvement. The planning phase is concerned with identifying, understanding, and implementing a sourcing strategy which meets those customer needs; the control phase with managing process performance and the performance of suppliers engaged in the process; and the improvement phase with identifying and capitalizing on value added opportunities within the supply chain. This article proposed the one whole set solution through understood present situation and the issues of the company’s supplier quality management with the main length, unifies relocation and integration of the supplier quality management,. Realizes the supplier and user distance closer through the supplier quality organization reorganization; The purchase organization reengineering is to make sure the product purchase centralism to avoid many purchases; establishes the implementation purchase management essential flow like purchase flow of external supply goods and homologation flow of the new product manufacture localization based on the process method, standardize purchase management of various products; Establish systematic effective informationization of purchase related party, make appraisal of supplier's performance science into possibly, and further manages the supplier with focus on critical point at different level. First, it’s necessary to integrate company’s inner organization, to adapt requirement of the supplier management under the strategic purchase thought, one purpose of organization integration is to reduce communication cost to enhance the organization operating efficiency. It is necessary to adjust the present organizational structure and the service flow for Manages for the supplier management transformation from the traditional purchase to the strategic purchase. It makes supplier quality management more effective fusion into strategy purchase through integration between Incoming inspection and Supplier quality management. It will transfer each kind of inspection information and the essential assembly information in assemble factory to the supplier, at the same time it will transfer purchasing information during purchasing development to mass production. By integrating supplier quality department into the factory quality department, it creates organization condition to realize seamless joint between the supplier and the user - assemble factory. Purchase department integration through centralization of similar parts. the generator and the gear box spare part are centralized into nacelle unit due to similar material, the structure and the manufacturing process and all parts are applied in the nacelle unit. Moreover the merge purchase may reduce difficulty of the purchase management, the guarantee supply, enhances the quality. Along with centralized the purchase quantity, it may realize win-win between the supplier and the company. It will lead to trans-departmental communication cost reduction, enhances the communication efficiency. Procurement of logistics department is integrated into Purchase development of Purchase department. It makes purchase the organization flow chain shorter, the responsibility and right is clearer. Next, identify the strategic supplier according to basic requirement of the potential supplier ability and then establish development process to achieve win-win cooperation alliance relationship between supply and demand, based on recognition of the key purchasing product and the planning of supplier relationship during the strategic purchase planning stage. The purchase demand is identified through establishment the cross function purchase team in the purchase plan stage, this team manages purchase development quality with the project management mentality, purchases manager is lead of team to coordinate, essential factors respectively quality, logistics, delivery plan, commercial items, package requirement, need put into purchase spec and purchase order in written under the active control before approval and batch delivery. Recognition implementation and the revision of the purchase demand are a dynamic process, which request team establishes the regular conference mechanism to appraise whether the purchase demand does satisfy the user request. Quality assurance system is established completely, to make sure procurement keeps sustainable and stable capability of quality assurance. And respond quickly to demand of user and market. Provide excellent products and service with least quality cost by cost reduction of incoming inspection In order to realize the basic requirement of sustainable improvement, GWT Corporation should refine each stage of purchase quality management by process pattern thought. The process pattern of purchase quality management instructs GWT Corporation to handle the relations between each function. after establishment process pattern, but also should follow the characteristic of purchasing goods according to GWT Corporation, holds the key link to carry on the key management, namely: the flow of initial appraisal supplier and approval flow of first prototype tryout It address in the end further researching tasks, for instance, supplier involvement during product design stage; supplier involvement to next afterward stage; quality integration of three assembly plant. Increasing communication efficiency and effect within GWT and between GWT and supplier, decreasing waste, doing thing right first time, optimizing resource enhance supplier quality management at higher level. Key words: GWT Corporation; supplier quality management; strategy purchasing
查看全文：	预览  下载(下载需要进行登录)