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论文编号：	10665
作者编号：	2120163312
上传时间：	2018/12/8 11:40:19
中文题目：	S公司手机新产品研发测试的质量管理过程研究
英文题目：	Study on S Company’s Quality Management Process of New Mobile Phone R&D Testing
指导老师：	车建国
中文关键字：	新产品研发；测试质量；FMEA；PDCA
英文关键字：	New product development; Testing quality; FMEA; PDCA
中文摘要：	智能手机是目前最为热门的消费电子产品，随着消费者需求的不断变化和快速提升，市场竞争愈演愈烈。各大厂商不断推进新技术和新功能的研发，积极寻求变革和创新，缩短研发周期，提升产品竞争力，抢占市场先机。在这种激烈而又复杂的环境中，产品质量作为影响新产品研发成功的重要因素不断地经历着各项考验，研发测试质量管理作为产品质量的源头更是成为企业发展的重中之重。 本文以S公司手机新产品研发测试过程为研究对象，借助质量管理和新产品研发相关理论和方法研究新产品研发测试的质量管理过程问题。本文沿着识别问题、分析原因、树立对策和确认效果的思路，首先分析了质量管理和新产品研发相关理论方法的国内外研究现状，然后阐述了S公司新产品特点、研发流程和质量管理现状，分析了S公司研发测试质量管理过程存在的主要问题。针对新产品研发时多组织协调困难和质量意识差的问题，对新产品项目组织进行了结构改善和权责优化，提出了成立手机模块矩阵式研发团队，并推进全面质量管理文化等措施。针对研发测试质量管理方面的不足，采用PDCA方法从策划、实施、检查和处理四个方面进行改善，并且对测试策划和检查为重点进行了详细论述，提出了多项方案。针对定量分析不足问题，采用了FMEA和定量评分方法进行改善。最后结合S公司C型号案例对改善方案进行了验证和效果评价，改善活动有效地提高了产品质量和研发效率，可以在新产品研发时推广使用。
英文摘要：	Smartphones are the most popular consumptive electronic product at present. With the continuous change and rapid promotion of consumer demand, the market competition is becoming increasingly fierce. Major manufacturers continue to promote research and development of new technologies and functions, actively seek change and innovation, shorten the research and development cycle, enhance product competitiveness, and seize market opportunities. In this fierce and complex environment, product quality as an important factor which affecting the success of new product development, continues to undergo various tests, R&D testing quality management as the source of product quality, has become the top priority of enterprise development. This paper takes S company's mobile phone new product R&D testing process as the research object, and studies the quality management process problem of new product R&D testing by means of quality management and new product R&D related theories and methods. Following the thought of identifying problems, analyzing reasons, setting up countermeasures and validating effects, this paper first analyses the research status of related theories and methods of quality management and new product R&D at home and abroad, then expounds the new product characteristics, R&D process and quality management status of S company, and analyzes the main problems of S company R&D test quality management process. Aiming at the difficulty of multi-organization coordination and poor quality awareness in new product R&D, the structure improvement and responsibility optimization of new product project organization were carried out, the cross-department functional team of mobile phone module was established, and the culture of total quality management was promoted. In view of the shortcomings of R&D test quality management, PDCA method is used to improve from four aspects of planning, implementation, inspection and processing. Test planning and inspection are discussed in detail, and several schemes were proposed. In view of the shortage of quantitative analysis, FMEA and quantitative scoring methods were used to improve. Finally, the improvement scheme is validated and evaluated with the C model case of S company. The improvement activity effectively improves the product quality and R&D efficiency, and it could be promoted in the new product development.
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