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论文编号:1041 
作者编号:2120072361 
上传时间:2009/5/27 16:00:37 
中文题目:个人信息管理行为的民族志方法研  
英文题目:Ethnography Methods Study in P  
指导老师:王知津 
中文关键字:个人信息管理 信息发现/再现行< 
英文关键字:Personal Information Managemen 
中文摘要:当每天都有数以亿计的用户通过计算机、网络交互进行工作和生活,个人信息管理的重要性日志凸显。妥善的个人信息管理会大大提高人们工作和生活的效率,糟糕的个人信息管理则会使人们面对纷繁的信息时无所适从。近年来,计算机的使用者从计算机专家迅速扩大到了广大未受过专门训练的普通用户,这些都强烈地促进了个人信息管理行为研究的发展。 用于个人信息管理行为研究的方法论刚刚起步,行为研究领域惯常使用的方法包括问卷调查、实验室法、统计等量化研究方法、以及文本研究、文化研究等质化研究方法。当面对需求各异的用户、格式繁杂的对象、日益丰富的终端时,使用这些通用行为研究方法进行个人信息管理行为研究时就难以深入了。 本文在文献调研的基础上,阐述个人信息管理的发展历程,界定个人信息管理的相关概念,从三个方面归纳个人信息管理行为的演变,包括主体的演变、对象的演变、介质的演变。以用户对信息的需求为中心,总结出人们进行个人信息管理行为的三个基本过程——信息发现/再现行为、信息保持行为、元行为,并在此基础上构建个人信息管理行为的过程模型,描述用户在进行这些活动时所面临的困难。 鉴于用户个人信息管理行为演变程度之剧烈,方法论在行为研究中作用之重大,文章从归纳个人信息管理行为的特征、民族志方法用于学术研究的特点出发,论证使用民族志方法研究个人信息管理行为的科学性。并提出使用民族志方法进行个人信息管理行为研究的实施方案,具体涉及实施原则、实施步骤、实施方法等,最后以Thomas W Malone的“信息组织行为研究”项目为个案进行案例研究,通过对此研究实施方案的归纳、解读,验证文章的研究理论。 
英文摘要:When computer and internet exist as parts of our life, the significance of Personal Information Management (PIM) has become more and more clear. Proper implementation of PIM would greatly improve the efficiency of our work, but poor PIM will make people feel more and more at a loss by facing numerous and complicated information. The scope of computer users has rapidly expanded from computer experts to the vast number of ordinary users who have not attended special training programs, which strongly prompt the development of behavior research of PIM. The methodology of this study is just at the first stage, and the idea is mainly from traditional methods of computer science. The usual methods of behavior research are quantitative research methods (such as questionnaire survey, laboratory method and statistics. etc) and qualitative research methods (such as text of research and cultural studies. etc). The research of PIM can hardly go deep facing the different demand of users, complicated form of objects and increasingly rich terminals. In this paper, it describes the history of PIM based on literature survey, and defines PIM and relevant concepts. It analyzes the evolvement of PIM activities from three aspects, which includes the evolvement of object, subject and media. Three basic processes of user’s behavior of PIM are concluded around user’s information need, which is finding activity, keeping activity and mete-level activity. The process model of behavior of personal information management is built, and the facing difficulties in these activities are described as well. Considering the fast evolvement of PIM activity and the important role of behavioral research methodology, the article starts with concluding the features of PIM behavior and the scope of application of ethnographic methods, it demonstrate the scientificity of using it in the behavior research of PIM. It points out the method of implementation of ethnography program using in behavior research of PIM, including principles,methods and steps of the implementation method. A case of Thomas W. Malone is introduced. And in the processes of this case study, it describes the implementation of the program, and ultimately proves the theory of ethnographic methods in behavior research of PIM.  
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