Online Healthcare
Health Information Behavior
Information Management
Human-computer Interaction
Sep. 2014 - Sep. 2018:
Ph.D., Faculty of Business, Hong Kong Polytechnic University
Sep. 2014 - Jul. 2018:
Ph.D., School of Management, Harbin Institute of Technology
Aug. 2012 - Jul.
2014: MS, School of Management, Harbin Institute of Technology
Aug. 2008 - Jun. 2012: BA, School of Management, Tianjin Normal University
Feb. 2016 - Jan. 2017: The University of Arizona, Arizona, U.S. (Visiting Scholar in Management Information Systems)
Nov.
2018 - Dec. 2020: Assistant Professor, Business School, Nankai University
Dec. 2020 till now: Associate Professor, Business School, Nankai University
Young Elite Scientists Sponsorship Program of Tianjin, 2020
Second Place of Best Paper of the annual meeting of Tianjin Chinese Information Society, 2020
First Prize of Outstanding Achievement for Humanities and Social Science Research in Heilongjiang Universities, 2020
Third Prize of the 6th Tianjin Administration Scientific Research Achievement, 2020
Outstanding Scholar of "Huoshui Program" of Ali Group, 2019
Best Doctoral Dissertation in Harbin Institute of Technology, 2019
Outstanding Contribution in Reviewing, Electronic Commerce Research and Applications, Elsevier, 2019
First Prize of Outstanding Achievements in Social Sciences of Heilongjiang, 2018
Best Paper Award in IT and Healthcare Track and Best Paper Nominee for International Conference on Information Systems (ICIS), 2017
Best Paper Award, Junior Scholar Forum, CNAIS Annual Meeting, 20171. Editorial board: Information Processing and Management (IPM)
2. Session chair: Pacific Asia Conference on Information Systems (PACIS 2020)
3. Associate editor: Electronic Commerce Research and Applications, International Conference on Information Systems (ICIS 2019)、Pacific Asia Conference on Information Systems (PACIS 2020-2021)
4. Journal Reviewer: Journal of MIS (JMIS), Information and Management (I&M), Information Processing and Management (IPM), Electronic Commerce Research and Applications (ECRA), Electronic Markets (EM), IT for Development, Internet Research, Journal of Electronic Commerce Research (JECR), Information Technology & People
5. Conference Reviewer: International Conference on Information Systems (ICIS), Pacific Asia Conference on Information Systems (PACIS), Americas Conference on Information Systems (AMCIS), Hawaii International Conference on System Sciences
6. Member: Association for Information Systems, China Association for Information Systems
7. Program Committee: International Conferences for Smart Health (2017, 2018); The 24th International Conference on Information Systems Development (ISD 2015)
Journal Publications
• Feng Guo, Apan Zhou, Xiaofei Zhang*, Xinxiang Xu, Xuekun Liu, 2023. Fighting rumors to fight COVID-19: Investigating rumor belief and sharing on social media during the pandemic. Computers in Human Behavior. 139: 107521 (SSCI, IF: 8.957).
• Yulin Yang, Xuekun Zhu,
Ruidi Song, Xiaofei Zhang*, Feng Guo
(in press). Not Just for the Money? An Examination of the Motives behind
Physicians’ Sharing of Paid Health Information. Journal of Information Science (SSCI&SCI, IF: 2.410).
• Fanbo Meng, Xiaofei Zhang*, Libo Liu, Changchang Ren (in press). Converting Readers to Patients? From Free to Paid Knowledge-Sharing in Online Health Communities. Information Processing & Management (SSCI&SCI, IF: 6.222).
• Chunxiao Yin, Xiaofei Zhang*, 2020. Incorporating Message Format into User Evaluation of Microblog Information Credibility: A Nonlinear Perspective. Information Processing & Management. 57(6): 102345 (SSCI&SCI, IF: 6.222).
• Jianwei Liu, Xiaofei Zhang, Fanbo Meng, Kee-hung Lai, 2020. Deploying Gamification to Engage Physicians in an Online Health Community: An Operational Paradox. International Journal of Production Economics. 228: 107847 (SSCI&SCI, IF: 5.134).
• Xiaofei Zhang, Xitong Guo, Shuk Ying Ho, Kee-hung Lai, Doug Vogel (in press). Effects of Emotional Attachment on Mobile Health-Monitoring Service Usage: An Affect Transfer Perspective. Information & Management (SSCI&SCI, IF: 5.155).
• Feng Guo, Qingwen Bo, Tong Xun, Xiaofei Zhang*, 2020. A Paradoxical View of Speed and Quality on Operational Outcome: An Empirical Investigation of Innovation in High-Tech Small and Medium-Sized Enterprises. International Journal of Production Economics. 229: 107780 (SSCI&SCI, IF: 5.134).
• Yixuan Liu, Changchang Ren, Dingyu Shi, Kai Li, Xiaofei Zhang*, 2020. Evaluating the Social Value of Online Health Information for Third-Party Patients: Is Uncertainty Always Bad? Information Processing & Management. 57: 102259 (SSCI&SCI, IF: 4.787).
• Fanbo Meng, Xitong Guo*, Zeyu Peng, Xiaofei Zhang, Doug Vogel, 2020. A 2020 Perspective on “The Routine Use of Mobile Health Services in the Presence of Health Consciousness”. Electronic Commerce Research and Applications. 40: 100931 (SSCI&SCI, IF: 3.824).
• Xitong Guo, Shuqing Chen, Xiaofei Zhang, Xiaofeng Ju, Xifu Wang, 2020. Exploring Patients' Intentions for Continuous Usage of mHealth Services: Elaboration-Likelihood Perspective Study. JMIR mHealth and uHealth. 8(4): e17258 (SCI, IF: 4.313).
• Xiaofei Zhang, Feng Guo, Dongming Xu, Yongli Li, 2020. What Motivates Physicians to Share Free Health Information on Online Health Platforms? Information Processing & Management. 57: 102166 (SSCI&SCI, IF: 6.222).
• Feng Guo, Bo Zou, Xiaofei Zhang*, Qingwen Bo, Kai Li, 2020. Financial Slack and Firm Performance of SMMEs in China: Moderating Effects of Government Subsidies and Market-supporting Institutions. International Journal of Production Economics. 223: 107530 (SSCI&SCI, IF: 5.134).
• Chunxiao Yin, Xiaofei Zhang*, Libo Liu, 2020. Reposting Negative Information on Microblogs: Do Personality Traits Matter? Information Processing & Management. 57(1): 1-18 (SSCI&SCI, IF: 6.222).
• Xiaofei Zhang, Chunxiao Yin, Xitong Guo, Kee-hung Lai, Joseph Valacich, 2020. The Role of Decision Rationality on Users’ Attitudes toward Utilitarian Mobile Service Usage. Communications of the AIS. 46(1): e10.
• Yan Li, Xiaofei Zhang*, Xitong Guo, Liuan Wang (in press), Underlying Emotional Mechanisms of Routine M-Health Use in Chronically Ill Patients. IEEE Transactions on Engineering Management (SSCI&SCI, IF: 2.784).
• Xiaofei Zhang, Xitong Guo, Kee-hung Lai, Yi Wu, 2019. How does Interactional Unfairness Matter for Patient-Doctor Relationship Quality in Online Health Consultation? The Contingencies of Professional Seniority and Disease Severity. European Journal of Information Systems, 28(3):336-354 (AIS Top 6, SSCI&SCI, IF: 2.600).
• Yefei Yang, Xiaofei Zhang*, Peter Lee, 2019. Improving the Effectiveness of Online Healthcare Platforms: An Empirical Study with Multi-period Patient-doctor Consultation Data. International Journal of Production Economics, 207: 70-80 (SSCI&SCI, IF: 5.134).
• Hualong Yang, Xiaofei Zhang*, 2019. Investigating the Effect of Paid and Free Feedback on Patients’ and Physicians’ Behaviors: Panel Data Analysis. Journal of Medical Internet Research, 21(3): e12156 (SSCI&SCI, IF: 5.034).
• Fanbo Meng, Xitong Guo*, Zeyu Peng, Xiaofei Zhang*, Doug Vogel, 2019. The Routine Use of Mobile Health Services in the Presence of Health Consciousness. Electronic Commerce Research and Applications, 35: 100847 (SSCI&SCI, IF: 3.824).
• Fanbo Meng, Xiaofei Zhang, Xitong Guo, Xinli Zhao, Kee-hung Lai, 2019. How do Patients with Chronic Diseases Make Usage Decisions Regarding Mobile Health Monitoring Service. Journal of Healthcare Engineering. 2019: 1351305 (SCI, IF: 1.803).
• Liuan Wang, Tianshi Wu*, Xitong Guo, Xiaofei Zhang*, Yan Li, Weiguo Wang, 2018. Exploring mHealth Monitoring Service Acceptance from a Service Characteristics Perspective. Electronic Commerce Research and Applications, 30: 159-168 (SSCI&SCI, IF: 2.911).
• Xiaofei Zhang, Xitong Guo, Yi Wu, Kee-hung Lai, Doug Vogel, 2017. Exploring the Inhibitors of Online Health Service Use Intention: A Status Quo Bias Perspective. Information & Management, 54(8): 987-997 (SSCI&SCI, IF: 3.890).
• Xiaofei Zhang, Xitong Guo, Kee-hung Lai, Chunxiao Yin, Fanbo Meng, 2017. From Offline Healthcare to Online Healthcare Service: The Role of Offline Healthcare Satisfaction and Habit. Journal of Electronic Commerce Research, 18(2): 138-154 (SSCI, IF: 1.667).
• Xiaofei Zhang, Kee-hung Lai, Xitong Guo, 2017. Promoting China's mHealth Market: A Policy Perspective, Health Policy and Technology, 6(4): 383-388 (SCI, IF: 1.167).
• Xiaofei Zhang, Xiaocui Han, Yuanyuan Dang, Fanbo Meng, Xitong Guo, Jiayue Lin, 2017. User Acceptance of Mobile Health Services from Users’ Perspectives: The Role of Self-efficacy and Response-efficacy in Technology Acceptance. Informatics for Health and Social Care, 42(2): 194-206 (SCI, IF: 1.381).
• Xitong Guo, Xiaofei Zhang, Yongqiang Sun, 2016. The Privacy Personalization Paradox in mHealth Adoption of Different Ages. Electronic Commerce Research and Applications, 16(2): 55-65 (SSCI&SCI, IF: 1.954).
• Shanshan Guo, Xitong Guo, Xiaofei Zhang, Doug Vogel, 2016. Doctor-Patient Relationship Strength in an Online Healthcare Community. Information Technology for Development, 24(2):279-300 (SSCI, IF: 1.333).
• Xitong Guo, Xiaocui Han, Xiaofei Zhang, Yuanyuan Dang, Chun Chen, 2015. Investigating mHealth Acceptance from a Protection Motivation Theory Perspective: Gender and Age Differences, Telemedicine and e-Health, 21(8): 661-669 (SSCI&SCI, IF: 1.791).
• Xiaofei Zhang, Xitong Guo, Kee-hung Lai, Feng Guo, Chenlei Li, 2014. Understanding Gender Differences in m-Health Adoption: A Modified Theory of Reasoned Action Model. Telemedicine and e-Health, 20(1): 39-46 (SCI&SSCI, IF: 1.668).
• Xiaofei Zhang, Xitong Guo, Feng Guo, Kee-hung Lai, 2014. Nonlinearities in Personalization -Privacy Paradox in mHealth Adoption: The mediating role of Perceived Usefulness and Attitude. Technology and Health Care, 22(4): 515–529 (SCI, IF: 0.697).
Conference Proceedings
• Ruidi Song, Xuekun Zhu, Yulin Yang, Xiaofei Zhang, 2020. Not Just for the Money? An Examination of the Motives behind Physicians’ Sharing of Paid Health Information. International Conference on Digital Health and Medical Analytics (DHA). Beijing, China, July 24-25.
• Fanbo Meng, Xitong Guo, Xiaofei Zhang, Zeyu Peng, Kee-hung Lai, 2020. Examining the Role of Technology Anxiety and Health Anxiety on Elderly Users' Continuance Intention for Mobile Health Services Use. The 53rd Hawaii International Conference on System Sciences. Hawaii, US, Jan. 7-10.
• Xiaofei Zhang, Yi Wu, Joseph Valacich, Jeffrey Jenkins, Kai Li, 2019. How Online Patient-physician Interaction Influences Patient Satisfaction. International Conference on Information Systems (ICIS). Munich, Germany, Dec 14-18.
• Xiaofei Zhang, Joseph Valacich, Jeffrey Jenkins, Xitong Guo, 2018. The Influence of Buying vs. Receiving an IT-based Device on User Commitment. Pre-ICIS Workshop on HCI Research in MIS, San Francisco, US, Dec 13.
• Xiaofei Zhang, Xitong Guo, Kee-hung Lai, Yi Wu, 2018. How does Interactional Unfairness Matter for Patient-Doctor Relationship Quality in Online Health Consultation? The Contingencies of Professional Seniority and Disease Severity. International Conference on Smart Health, Wuhan, China, Jul 1-3.
• Xiaofei Zhang, Wei Chen, Bin Gu, Xitong Guo, 2017. The Impact of Introductory Incentives on New Users: Evidence from an Online Health Community. International Conference on Information Systems (ICIS), Seoul, Korea, Dec 10-13 (Best Paper Award in IT and Healthcare Track and nominated as ICIS Best Paper).
• Xiaofei Zhang, 2015. Exploring the Role of Enjoyment and Anxiety in Affective Response to mHealth: An Empirical Study among Patients with Chronic Diseases. Doctoral Consortium, the 19th Pacific Asia Conference on Information Systems (PACIS), Singapore, Jul 6-9.
2021-2023, Principal investigator, Young Elite Scientists Sponsorship Program of Tianjin, “Big Data Analytics in Internet Healthcare” (TJSQNTJ-2020-12).
2020-2022, Principal investigator, Young Scientists Fund of National Natural Science Foundation of China (NSFC), “Research on the Impacts of Introductory-incentive Policies on Users and Platforms of Online Healthcare Community” (71901127).
2019-2019, Principal investigator, Fundamental Research Funds for the Central Universities, “Exploring Users’ Affective Evaluations on mHealth Monitoring Services”.
2019-2019, Principal investigator, "Huoshui Program" of Ali, “Understanding the Motivators behand Physicians’ Contribution in Online Healthcare Platforms”.
Research
Methodology in LIS (postgraduate program)
Research Methodology in Information Management (postgraduate program)
Advanced Topics in Information Science (postgraduate program)
Social Data Analytics (postgraduate program)
Human-computer Interaction (undergraduate program)
Information Economics (undergraduate program)